Walter's Mercedes-Benz of Riverside - Service Center

Always helpful and friendly. Brandon was very curious and helpful. He made me aware of what work was being performed and what the cost could be and the time it would take to perfo Brandon was very curious and helpful. He made me aware of what work was being performed and what the cost could be and the time it would take to perform the service. More

Always Excellent The service center at Walter's MB always does an excellent job of taking care of us. My 2010 Smart gets the same attention as any other vehicle, and s The service center at Walter's MB always does an excellent job of taking care of us. My 2010 Smart gets the same attention as any other vehicle, and so do we as the owners. I've worked with several service representatives over the past five years and have always had an excellent experience. Most recently, I received exemplary service from JR Rodriguez. More

Excellent service by David Greene We brought our 2016 SSAgile Mercedes Roadtrek for service and received great service. The support system provided by David Greene was outstanding; We brought our 2016 SSAgile Mercedes Roadtrek for service and received great service. The support system provided by David Greene was outstanding; shuttle service and efficient updates on the status of our vehicle. We will definitely use Walters Mercedes again for our Agile and other Mercedes vehicle. We highly recommend Walters Mercedes for the best service for your Mercedes. More

David Greene is the best! Helped me fix my car!!! I went in with a very big problem with my Smart Car. David was really straightforward about the costs and gave me different options to go forward. In I went in with a very big problem with my Smart Car. David was really straightforward about the costs and gave me different options to go forward. In the end, he was really knowledgeable and honest and I really appreciate that since I went in having no clue what to do! My car is running great and I would definitely come again! More

Reviewing The Service Advisor Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Servic Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Service Advisor. He listened attentively and wrote down each of my concerns. He read them back to me to make sure that the issues were what I was concerned about. He addressed each one, found me to discuss other concerns they had found during the service, and corrected all of the issues that needed to be corrected. I was VERY PLEASED! More

"Great service" Amber mejia was really helpful and took care of me I couldn't ask for better service it was a nice experience thank you for your service Amber mejia was really helpful and took care of me I couldn't ask for better service it was a nice experience thank you for your service More

Efficient and outstanding service Pleasantly surprise to get an immediate appointment for my regular service. I requested to have Alex Ramirez as my advisor, I met him on my very fir Pleasantly surprise to get an immediate appointment for my regular service. I requested to have Alex Ramirez as my advisor, I met him on my very first service and was very impressed with his knowledge and outstanding service. I was not disappointed to say the least. I definitely will continue to come to have my Suv serviced. More

My experience with Mark Espinoso I have given this a rating an excellent because I was so fortunate to have gotten a kind and friendly respersenitive who worked with me and informed m I have given this a rating an excellent because I was so fortunate to have gotten a kind and friendly respersenitive who worked with me and informed me about what was going on during the progress of my vehicle. Thank you Mark Espinoso. I look forward to seeing you on my next visit. More

Excellent experience- great service advisor David Greene First time for our CLA 250 to go in for annual service- and the entire experience, from making the appointment, dropping the car off, and picking it u First time for our CLA 250 to go in for annual service- and the entire experience, from making the appointment, dropping the car off, and picking it up at the promised time- was perfect. Well done, Walter's! More

Great Service Ambar, was extremely detailed and helpful, I had purchased a used Mercedes and wanted to have it checked over for any issues, She thoroughly reviewed Ambar, was extremely detailed and helpful, I had purchased a used Mercedes and wanted to have it checked over for any issues, She thoroughly reviewed the recommendations and put me at ease, overall a great experience. Will be using for any future service needs. More