Walter's Mercedes-Benz of Riverside - Service Center

Excellent service I came in for service during the week (without an appointment) and was greeted AmBar Mejia. She will be my go to service adviser as she made me feel I came in for service during the week (without an appointment) and was greeted AmBar Mejia. She will be my go to service adviser as she made me feel very welcomed and was not pushy. She was very friendly and knowledgable about the service I needed for my car (GLK 350). I would recommend her to my friends and family. More

Great Service Advisor I just have my new CLA250 service and I my service advisor was Mr. Hector Navarro. He is very helpful, professional, and very knowledgeable. Your deal I just have my new CLA250 service and I my service advisor was Mr. Hector Navarro. He is very helpful, professional, and very knowledgeable. Your dealership is lucky to have him. Thanks. More

Great service! I brought my SUV in with an elusive problem. David understood the problem and dove in. He set me up wth a loaner car and got the Head Technician to te I brought my SUV in with an elusive problem. David understood the problem and dove in. He set me up wth a loaner car and got the Head Technician to test drive the car and try to replicate the issue. They were very thorough and tireless. All in all, David went above and beyond to try to remedy the problem. Well done! More

Excellent Service Experience and Professionalism It has been my pleasure in the past to have my service needs taken care of with Mark Interlicchia. His competency, professional manner and quality ser It has been my pleasure in the past to have my service needs taken care of with Mark Interlicchia. His competency, professional manner and quality service spoiled my wife and I. With new changes we were introduced to Ambar Meija. Mrs. Meija handled my service needs with the same excellent professionalism and knowledge we have come to expect from this fine dealership. While Mark I. is a hard act to follow Mrs. Meija has succeeded in raising the bar. This is what keeps us coming back for auto purchases, service needs and recommendations to others. More

Very Attentive I brought my vehicle in Saturday afternoon because of a flat tire, not aware if could be fixed right away or if I had to wait till Monday. Your Servi I brought my vehicle in Saturday afternoon because of a flat tire, not aware if could be fixed right away or if I had to wait till Monday. Your Service Representative Alex Ramirez put my mind at ease and assured me that he would handle everything. I was given a loaner so I didn't have to worry about getting to work, and Monday after my shift my vehicle was done. More

engine light is alarming My problem has resolved smoothly, I like the service and have confidence for their technique. David Greene was very helpful. courteous and friendly. h My problem has resolved smoothly, I like the service and have confidence for their technique. David Greene was very helpful. courteous and friendly. his follow up is very impressive. More

Professional! My visit was quick and thorough! I was very pleased with my service. The price was reduced because of a special of the month. I would recommend the My visit was quick and thorough! I was very pleased with my service. The price was reduced because of a special of the month. I would recommend the service department for any repairs. More

Service-David Greene David Greene was very helpful and very professional. I will definitely do business with him again. Your dealership is great and all employees very hel David Greene was very helpful and very professional. I will definitely do business with him again. Your dealership is great and all employees very helpful and friendly More

Impressive The staff at Walters is exceptional . Went in for their complimentary car wash and to schedule an appointment for a dent removal that would fit my sch The staff at Walters is exceptional . Went in for their complimentary car wash and to schedule an appointment for a dent removal that would fit my schedule, David had it repaired the same day and all was completed in less than time quoted. Very impressive. More

Vehicle repair I had great service. David was thorough and was quick in providing us with transportation while our car was getting repaired. David was a pleasure to I had great service. David was thorough and was quick in providing us with transportation while our car was getting repaired. David was a pleasure to work with. More