Walter's Mercedes-Benz of Riverside - Service Center

Service at Walter's was wonderful! This was my first time coming here and the experience was great. I brought my car in for a routine oil change. The service adviser, Leo Tjoakro, was really friendly. A time coming here and the experience was great. I brought my car in for a routine oil change. The service adviser, Leo Tjoakro, was really friendly. At other dealers, I did not feel like my car problems mattered. I know it was just an oil change, but Leo made me feel like it was important. He truly cared about my car and gave me the best service I have ever had. I am usually treated like I don't know anything about cars, and walk away feeling stupid. But Leo, did not make me feel this way at all. I appreciate all of his hard work. I think he is a real asset to this company and I will continue to bring my car here for service. Thank you Leo for all that you did! More

Alex Ramirez really was very attentive and knowledgeable on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would defin on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would definitely recommend Alex. More

I was very pleased with the service I received from Alex Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! More

Alex is very professional, knowledgeable, and down to earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back t earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back to him. More

Alex was so helpfull in explaining to me the services my vehicle need and at what mileage to do them. I will be bring my gl450 to Alex from now on. I used to take to ontario but they were very professional vehicle need and at what mileage to do them. I will be bring my gl450 to Alex from now on. I used to take to ontario but they were very professional More

Wow. Rarely does a dealership rep follows through with their word. Alex handled me from beginning to the end and without a hitch. I hate problems and Alex made sure my visit there went smoothly. If you n their word. Alex handled me from beginning to the end and without a hitch. I hate problems and Alex made sure my visit there went smoothly. If you need an awesome service rep, look for him. Awesome dude. More

Alex is extremely knowledgeable and friendly. My car was ready before the promised time. He went over everything that was done to my car in detail! I highly recommend him. ready before the promised time. He went over everything that was done to my car in detail! I highly recommend him. More

Fast professional service with very reasonable prices. I used to go to an independent service center to "save" money but it actually ended up costing me more. Highly recommend this place. used to go to an independent service center to "save" money but it actually ended up costing me more. Highly recommend this place. More

Definitely recommend Walter's MBZ. Been servicing my car at several dealerships. What makes Walter's MBZ standout is the level of service I receive here. I would recommend Leo T. to all MBZ owners. car at several dealerships. What makes Walter's MBZ standout is the level of service I receive here. I would recommend Leo T. to all MBZ owners. More

Mark was excellent ! Took great care of my son. I live over 500 miles away and needed extra attentive customer service for my son--- both Mark and Amy over delivered. Very friendly, great service and pri over 500 miles away and needed extra attentive customer service for my son--- both Mark and Amy over delivered. Very friendly, great service and price. Even delivered the car when my son over-slept!! top notch personalized service. More