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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 18, 2022

Always get fast and knowledgeable service from Walters Mercedes-Benz of Riverside. Been going there for 2 years and Cody Burt is always a great help! Thank you! More

by GMJr714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Nov 18, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are honored by your continued business, and we are delighted that Cody consistently provides you with quality and efficient service. He will be glad to know that you deeply value his service. We hope to see you again the next time your Mercedes-Benz is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 18, 2022

Walters Mercedes has continued to deliver a quality experience over the years through their attention to detail and experienced staff. My service advisor Brandon Monaco was punctual, friendly and profe More

by Thank you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 18, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are honored that you continue to choose us for your automotive needs, and we are so glad that Bandon and the team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time your Mercedes-Benz is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 18, 2022

Micheal Ramos is an excellent service employee. .Very knowledgeable and prepared to help with any service with your automobile. More

by ecchipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Michael this positive review! He will be honored to hear of your very kind words and to know how confident you are in his efforts. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2022

Micheal Ramos really made my experience in service flawless! Whenever I have a future need for service, I will definitely turn to him for help. More

by Adam Okikioposu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Walter's Mercedes-Benz of Riverside responded

Adam, Thank you so much for your positive review! We are so glad that Michael took great care of you and made your experience with us top-notch. He will be honored to know how confident you are in his efforts. We look forward to continue providing you and your Mercedes-Benz with top-notch service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2022

Austin made the trip so smooth and routine as it should be. I’m glad he’s an honest man in the Mercedes family! More

by RolandoSotomayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 18, 2022 -

Walter's Mercedes-Benz of Riverside responded

Rolando, Thank you so much for your wonderful review! We are delighted that Austin could make your visit with us smooth and successful. He will be honored to hear of your kind words. We hope to see you again the next time your Mercedes-Benz is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 14, 2022

Been there 3 times. Don’t want to honor my warranty extension, just want me to service with them. I’m getting a new Mercedes soon, don’t plan to buy or service with them More

by jj.alfaent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Burt
Nov 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

I’d like to learn more about what happened here and see if I can help. I can’t seem to determine who you are though from just the information here. Could you please call me so I can see what I can do to help? Sean Davisson General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

November 12, 2022

Michael Ramos was very professional with how he dealt with me, first and foremost he remembered me from my previous visit to Walter Mercedes for my GL450 2007 Mercedes. He exemplified the same courteous More

by Ogwang_ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Michael! We are so glad that he could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your Mercedes-Benz in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 12, 2022

I’m so happy to have Service Advisor name “JOSEPH LOERA” taken care of me when I have my car service at this dealership. He’s so very helpful to make me feel comfortable and always curtesy to get the jobs More

by pangkasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this wonderful review! We are so glad that he consistently provides you with top-notch service. He will be honored to hear of your very kind words and to know how confident you are in his efforts. We look forward to continue providing you and your Mercedes-Benz with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 11, 2022

With the 5 issues I had with my 25 year old MB all were addressed to my satisfaction More

by Rcurtis0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 08, 2022

PROFESSIONALISM COUPLED WITH GRACIOUSNESS BUILDS LOYALTY AND “HOMERUN” SERVICE. THAT ABSOLUTELY DESCRIBES AUSTIN SCHNEIDER WHO REPRESENTS WALTER’S MERCEDES-BENZ AND THE KIENLE DEALERSHIP! More

by stanmack.morrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 09, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this wonderful review! He will be honored to hear of your very kind words and to know that you deeply value his service. We thank you for choosing Walter's Mercedes-Benz of Riverside, and we hope that you do not hesitate to give us a call if there is ever anything more that Austin and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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