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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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June 01, 2022

Can never say enough kind words about Austin and his service it is second to none. He makes every trip to the dealer smooth and easy, and I am always comforted by the fact that I know he has my best int More

by stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this excellent review! Providing a smooth and efficient experience is always our goal, and we are delighted that Austin's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how he and the team may be of further assistance to you in the future. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

Justin was amazing. I came in for a routine service, and he informed me on what was needed on my vehicle and how long it would take. Thank you Justin for all your help! More

by erick.t
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Erick, Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that Justin provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

Justin was very knowledgeable and kind. Thank you for taking care of me and my vehicle. More

by dcraiggg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Justin this positive review! We are so glad that he took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

The dealership was very clean, they also had coffee and snacks for me and my little ones while we waited for our B Service to be completed. Justin was also very helpful throughout the entire process. Thank More

by rbruins1398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are delighted that Justin and the team provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 01, 2022

I would definitely recommend Justen for all your service needs. He was super polite, respectful, and helpful. This is service i expect from mercedes! More

by vpann
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Justen this positive review and recommendation! He will be honored to hear of your kind words and to know that you greatly valued his service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2022

The dealership has easy access to and from the 91 Fwy. The staff are very professional and knowledgeable. More

by Miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
May 31, 2022 -

Walter's Mercedes-Benz of Riverside responded

Miles, Thank you for your positive review! We are pleased that our team took great care of you throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2022

I want to thank JR Rodriguez for the outstanding service and maintenance he's provided to my car. He's always willing to accommodate me no matter what my schedule is. Thank you JR More

by olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Olive, Thank you for leaving JR this wonderful review! We are so glad that he consistently takes great care of you and your vehicle! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2022

Alex was my advisor he did a good job. Told me what my car need it and keep me update on the process I have no issue . I will go back to him thanks . More

by Lao-glz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! Offering thorough and efficient service is so important to us, and we are pleased that he provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2022

The place was clean and processional provided great communication during the process and fix my car . More

by Riosadilene45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2022

Great customer service, very helpful people. Helped me understand what I needed and why I needed it. More

by glcano233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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