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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,020 Reviews

3,020 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 03, 2021

Joseph was amazing ! You can tell he loves his job and goes above & beyond for us! More

by izzaadame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Joseph this 5-star review! He will be honored to hear of your kind words and to know that you greatly value his assistance. Please do not hesitate to give us a call if there is ever anything more that Joseph and the team may help you with! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 03, 2021

I have to thank your service dept and David Green for excellent service in my emergency situation. The replacement was completed as I was waiting expeditiously to get back on the road to San Francisco. W More

by jimcrowson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jim, Thank you for taking the time to leave us this 5-star review! We are so glad that David and the team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 03, 2021

Friendly, professional staff and efficient service. Comfortable waiting area and reasonable waiting time. Been their customer for a long time. More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Sabrina, Thank you for sharing your positive experience! Providing quality and efficient service is so important to us, and we are delighted that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs! We wish you safe travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 03, 2021

Location, polite, convenient, response, competent, clean facility, excellent service by Austin Schneider. Would recommend to friends. More

by sjpish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! Providing a top-notch experience is so important to us, and we are pleased that Austin's and the team's efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 02, 2021

David was so helpful and kind. I had an issue with my David was so helpful and kind. I had an issue with my prepaid maintenance but he was very patient with me until the problem was solved. Thank you More

by Aya-jazzar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! We are so glad that David provided you and your vehicle with great care. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 31, 2021

My service advisor was great. He took the time to really explain what I was getting. Being a first time Mercedes Benz owner services are a lot different than what your typical services would be. More

by HildaMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Hilda, Thank you so much for your positive review1 Providing thorough and efficient service is always our goal, and we are delighted that our efforts could meet your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 30, 2021

I first started coming to this dealer since moving to the Inland Empire and i was extremely impressed with the type of service they give you. I’ve came back recently and still amazing service during the whol More

by Dakota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Dakota, Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are delighted that our team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 30, 2021

Great services every time I come down. Joseph always gets me in for services the same day and answers every question I have. More

by Kevdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Kev, Thank you for your 5-star review! Providing quality and efficient service is always our goal, and we are delighted that Joseph's efforts could consistently meet your satisfaction! It is our pleasure to serve you and your automotive needs in anyway possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 29, 2021

J.R., this guy is one of the most hands on service guys I have ever dealt with, great costumer skill, great communicator and knows his job well, I do not want to deal with anyone else but J.R. great guy More

by isaachenderson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Isaac, Thank you for taking the time to leave JR this wonderful review! We are so glad that he consistently provides you with the quality service that you so much deserve! He will be honored to have your confidence and loyalty. We wish you safe travels, and we look forward to continuing to provide you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 27, 2021

Just would like to say what a pleasant experience I had at this dealership. I was in the best hands! My advisor Joseph really did a great job at explaining things very well and keeping in touch while my ca More

by Maiheather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! Providing thorough and efficient service is so important to us, and we are glad that Joseph's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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