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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 01, 2021

Water bins in the Sadies is always a class that everyone there is very receptive to your needs my only problem is I was never told or given a chance to purchase a service contract thank you More

by Fdw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
October 01, 2021

Took my car for service . Alex assisted me I was happy with my service and time it took to get my car back More

by Cabrermanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! Providing quality and efficient service is always our goal, and we are delighted that his efforts met your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

I had received excellent customer service upon my I had received excellent customer service upon my arrival . He was professional and keep me update on status of my car More

by Yesseniaalatorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Yessenia, Thank you so much for your wonderful review! Providing thorough and efficient service is always our goal, and we are so glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Always get what I need very fast and in very professional way David Greene was very helpful and informative More

by Neonatemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this positive review! We are so glad that and the team consistently provide you and your vehicle withe exceptional care. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 01, 2021

Brandon informed me of every step that would be performed in my B3 level service inspection. He accurately went over the past maintenance and repairs done on my vehicle, and I advised him of the More

by cynthiafowler2876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 01, 2021 -

cynthiafowler2876 responded

Walter Mercedes Benz of Riverside was a friendly, clean, comfortable environment with a delicious selection of my favorite beverage; coffee, and healthy grain snacks. I was able to relax, listen to music on my iPhone, and watch television, while I waited for my required B3 scheduled service inspection to be completed on my C class Mercedes vehicle. 😊

Oct 01, 2021 -

cynthiafowler2876 responded

Walter Mercedes Benz of Riverside was a friendly, clean, comfortable environment with a delicious selection of my favorite beverage; coffee, and healthy grain snacks. I was able to relax, listen to music on my iPhone, and watch television, while I waited for my required B3 scheduled service inspection to be completed on my C class Mercedes vehicle. 😊

Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Cynthia, We greatly appreciate you taking the time to leave us this wonderful review! Providing thorough and efficient service is always our goal, and we are thrilled that Brandon's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again when the time comes for your vehicle's next service. We wish you the safest of travels- on behalf of Brandon and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Oct 01, 2021 -

cynthiafowler2876 responded

You are very welcome, and you have my admiration and respect as a valued customer. I am looking forward to continuing our business relationship in the future; regards…😊

October 01, 2021

Great service all around! I appreciate the team here at Walters for going above and beyond. I feel like they really care for their customers and I love that. Advisor Joseph was extremely helpful when it ca More

by Rivera9990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Joseph could put you at ease and get your automotive needs taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

I’ve been coming here for years and the service team is always great every time. My advisor was real helpful and always a pleasure to work with Joseph. Thanks again! More

by Johnny_42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Johnny, Thank you for taking the time to leave us this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Joseph consistently provides you with great care throughout your visit. Please drive safely, and do not hesitate to let us know how Joseph and the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

Very helpful! Got back to me quickly to give me the updates on my car. More

by KRS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that our team could provide you and your vehicle with great care throughout your visit! Providing thorough and efficient service is so important to us. We hope to see you again the next time you are in need of automotive service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

I went in for service b and detailing of my suv and had a great great experience Thank you David G. !!! More

by gaam137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are so glad that David provided you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 30, 2021

Wonderful customer service! David Grene is an excellent, Wonderful customer service! David Grene is an excellent, knowledgeable and confident person ! He constantly provides an excellent service. Thank you More

by Olga Torres
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Olga, Thank you for leaving David this wonderful review! We are so glad that he consistently provides you with the quality service that you so much deserve! He will be honored to know of your very kind words. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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