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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 31, 2021

Austin Schneider was my service advisor and made me feel at ease about the service on my car being done. He was such a gentlemen. More

by Nessness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Ness, We appreciate you leaving Austin this 5-star review! Your safety and satisfaction are our utmost priorities, and we are thrilled that Austin could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2021

I would like to thank JR Rodriguez for always going above and beyond my expectations whenever I have an issue with my car no matter what the situation he always can accommodate me. Thank you JR you are the b More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Cindy, Thank you for taking the time to leave JR this positive review! We are so glad that he consistently takes great care of you, and gets your automotive needs swiftly resolved. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if there is ever anything more that JR and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 31, 2021

Super pleased with my service and I just really want to take the time to appreciate my advisor Jospeh for going above and beyond helping me. Honestly I felt so good about bringing my car into this dealers More

by Ashley111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Ashley, Thank you for taking the time to leave us this positive review! We are so glad that Joseph provided you with the 5-star service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that Joseph and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2021

Walters has always been my go to dealership! It’s so close to home and never once have I been disappointed. My advisor Joseph has helped me in the past and always does the best job! Thank you Joseph. More

by Leslielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Leslie, Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Joseph consistently provides you with top-notch service and gets your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2021

For me Alex Ramirez is a good adviser he explains everything to all his costumer and friends. He always honest and friendly to all his stuff.He is a man of integrity and dependable . More

by Popsaure
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Alex this positive review! Providing thorough and efficient services is so important to us, and we are so glad that Alex consistently meets your satisfaction. He will be honored to know of your very kind words and that you deeply value his service. We hope to continue serving you and your automotive needs for many years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2021

Ask for JR. He’s very helpful! Always professional and communicates great. Everyone here is awesome. They always make sure you leave happy and I recommend them More

by sanazto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave JR this excellent review and recommendation! We are delighted that he consistently takes great care of you and your vehicle during your visits, and he will be honored to know how confident you are in his efforts with your automotive needs. We hope to see you again the next time you are in need of automotive assistance. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2021

I have been coming to Walters Mercedes for many years and continue to feel special every time I get service. Alex Ramirez is the key to my satisfaction with this dealership. More

by dcorona213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you taking the time to leave us this wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Alex continuously provides you with the 5-star service that you so much deserve. He will be delighted to know that you deeply value his assistance with your automotive needs. We wish you safe travels, and we look forward to providing you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 29, 2021

Brandon Monaco was very helpful and kept me updated consistently on my vehicles work. And he even offered to call me an Uber back home. Thank you. More

by bronnienava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Cody Burt
Jul 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Bronnie, Providing thorough and efficient services is so important to us, and we are so glad that Brandon's efforts met your satisfaction. We greatly appreciate your positive review! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 29, 2021

David Greene- my service advisor. Absolutely one of the David Greene- my service advisor. Absolutely one of the most pleasant experiences you will have at this Dealership. He is seamless, professional, at More

by Denise Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, John Shelley
Jul 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Denise, Thank you so much for your excellent review! Providing thorough and efficient services is so important to us, and we are so glad that David could ease your concerns and meet your satisfaction. He will be honored to know that you deeply valued his assistance with your automotive needs. We look forward to providing you with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 29, 2021

Great service center , Brandon Monaco has always been very helpful and tries to do the best for us. I would recommend Walters service to anyone who needs help More

by joe831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Joe, Thank you so much for leaving Brandon this excellent review! We are so glad that he consistently provides you and your vehicle with exceptional care! We are honored to have earned your kind recommendation. Please drive safely, and do not hesitate to let us know if there is ever anything more that Brandon and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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