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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,013 Reviews
Call Service Center (951) 441-6182

3,013 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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August 19, 2021

Excellent service. I love the new service video explaining everything with recommendations and you can see what they are talking about. Service rep David was professional and answered all my ques More

by DEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this 5-star review! We are so glad that David took great care of you and your vehicle throughout your visit. Providing thorough and efficient services is so important to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 18, 2021

Visiting Walter's Mercedez-Benz of Riverside is like visiting friends. Everyone is always friendly and attentive. Every member of the staff remembers you and greet you as you come in. The service is More

by ODPino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Cody Burt
Report | Print
Aug 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are delighted that our team could consistently meet your satisfaction and make you feel like the valuable customer that you certainly are. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 13, 2021

Reliable, timely and honest service. Ask for David Greene in service dept. More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 13, 2021 -

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you so much for leaving David this positive review! We are so glad that David provided you and your vehicle with exceptional care throughout your visit! He will be honored to know that he earned your kind recommendation. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 13, 2021

Joseph Loera, one of the service advisers is very helpful and knowledgeable. I will highly recommend his services. More

by benjielungay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
Report | Print
Aug 13, 2021 -

Walter's Mercedes-Benz of Riverside responded

Benjie, We greatly appreciate you taking the time to leave Joseph this wonderful review and recommendation! We are so glad that he provides you with nothing less than the 5-star service that you deserve, and he will be honored to know that you greatly value his service. Please drive safely, and do not hesitate to let us know if there is ever anything more that Joseph and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Aug 13, 2021 -

benjielungay responded

👍👌✌️

August 12, 2021

Mr. Austin Snieder took care of like I am a VIP. He is very professional. More

by Topgun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Aug 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are thrilled that Austin could make you feel like the valuable customer that you certainly are, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to assist you in any way possible. We hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels- on behalf of Austin and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2021

Customer Service exceeded expectations. David Greene was honest, straightforward and a pleasure to work with More

by Bwtiffani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tiffani, We are delighted that David provided you with exceptional care throughout your visit, and we greatly appreciate you taking the time to leave him this 5-star review! Your satisfaction means so much to us. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2021

Representative very courteous, took care of my car problems. Dealership is very clean and inviting More

by Jet11joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 06, 2021

Always helpful and courteous. They keep me updated as to the status of my car. More

by MLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are honored by your continued business, and we are so glad that our team consistently provides you with a top-notch experience. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. On behalf of the entire team- we wish you safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 06, 2021

My Experience at Walters Mercedes Benz of Riverside ca was Fast easy and accommodating More

by robertmoreno05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Austin Schneider
Report | Print
Aug 06, 2021 -

Walter's Mercedes-Benz of Riverside responded

Robert, We greatly appreciate you taking the time to leave us this 5-star review! Providing quick, top-notch service is so important to us, and we are so glad that our team's efforts could meet your satisfaction! Please do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 06, 2021

Walters has always taken very good care of me and my vehicle since I purchased it.My service advisor has been extremely helpful in so many ways. He has gone out his way so many times to insure I leave c More

by Jimmy John
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Aug 06, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jimmy, Thank you for taking the time to leave us this wonderful review! We are honored by your continued business, and we are thrilled that Brandon consistently takes great care of you and your automotive needs. Your satisfaction is our utmost priority. He will be delighted to know of your kind words and that you greatly appreciate his service. We wish you safe travels, and we look forward to seeing you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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