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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,009 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,009 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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July 02, 2021
Fast and Efficient , In case I have any problem,I Fast and Efficient , In case I have any problem,I usually call him and go there to check,they are more than happy to help to solve the problem,so I c Fast and Efficient , In case I have any problem,I usually call him and go there to check,they are more than happy to help to solve the problem,so I can enjoy to drive my car happily. More
by alanleung
Employees Worked With
July 02, 2021
Austin Schneider and Walters Mercedes Benz are the go to for all of your Mercedes Benz needs. I have been taking our 2017 MBZ E 300, our 2018 MBZ GLE 350, and our 2021 MBZ GLE 350 for the past 5 years. Au for all of your Mercedes Benz needs. I have been taking our 2017 MBZ E 300, our 2018 MBZ GLE 350, and our 2021 MBZ GLE 350 for the past 5 years. Austin our Service Writer and Walters Mercedes Benz are the only place and people we trust... More
by Frank S
Employees Worked With
Austin Schneider
July 01, 2021
Brandon was very professional and helpful. He was able to arrange a vehicle for me when we found out I needed additional work on my car. Unfortunately the mechanics didn’t have enough time to thoroughly revi arrange a vehicle for me when we found out I needed additional work on my car. Unfortunately the mechanics didn’t have enough time to thoroughly review my continued issues with my air conditioning. More
by wendyrules
Employees Worked With
Brandon Monaco
July 01, 2021
It is difficult not to praise the consistently outstanding customer service I receive at the hands of Mr. Austin Schneider every time I bring my car for a routine check up or needed service. Thank outstanding customer service I receive at the hands of Mr. Austin Schneider every time I bring my car for a routine check up or needed service. Thank you Austin for taking care of my car needs, one less thing for me to be concerned about.😊 Gratefully yours, S. Castillo-Brito More
by Jesusgirl
Employees Worked With
Austin Schneider
July 01, 2021
Every time I come in for service it is a great experience. I would never go anywhere else. Thank you Austin for the great customer service and for being so knowledgeable, and to Brandon for helpin experience. I would never go anywhere else. Thank you Austin for the great customer service and for being so knowledgeable, and to Brandon for helping when Austin was on lunch. More
by Harell
Employees Worked With
Brandon Monaco, Austin Schneider
July 01, 2021
From the moment I arrived, I was greatest by the most kind professional courtesy one expects from Mercedes. Everyone from my greeter Trinity, to my service advisor Alex, to the young lady that helped me kind professional courtesy one expects from Mercedes. Everyone from my greeter Trinity, to my service advisor Alex, to the young lady that helped me with my courtesy vehicle (can't remember her name) was really patient professional and accommodating. The work was impeccable and the turnaround was fast. They kept me updated along every step of the process. Definitely coming here every time for service or future purchases. Thank you guys ! (: More
by Ricardo Vanzzini
July 01, 2021
Austin was such a great help. Very fast and efficient with all the questions I had. And everything was communicated perfectly. Looking forward to my return! with all the questions I had. And everything was communicated perfectly. Looking forward to my return! More
by C Sampson
Employees Worked With
Austin Schneider
June 30, 2021
Everything was all good. Excellent customer service, kept informed of when services on car would be done and if their were any problems. Alex was a excrllent service advisor.. informed of when services on car would be done and if their were any problems. Alex was a excrllent service advisor.. More
by ecchipper
Employees Worked With
June 30, 2021
The service at Walters Mercedes dealership was exceptional as it had great customer service and great prices. exceptional as it had great customer service and great prices. More
by renehernandez464
Employees Worked With
June 30, 2021
Alex and Brandon were amazing in assisting me with my Mercedes. Both service advisors went above and beyond to make sure I received the service I needed. I will always come back to Walters to service. Mercedes. Both service advisors went above and beyond to make sure I received the service I needed. I will always come back to Walters to service. More
by Gwaggin
