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Wantagh Mazda

Wantagh, NY

4.8
2,485 Reviews
Enjoy a VIP experience when you shop for your new Mazda at Wantagh Mazda. We are a 10-TIME DealerRater Mazda Dealer of the Year in New York! Family owned and run, serving Long Island and the NY Metro area for over 45 years! No pressure. No games. No gimmicks. Read our reviews then come visit us. We make buying a car FAST, FUN and EASY, the way it should be! Experience the Wantagh Mazda Difference!
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3180 Sunrise Hwy

Wantagh, NY

11793

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Showing 468 service reviews

June 06, 2026

I recently had an appointment at your Mazda for someone to take a look at my wiper and headlight synchronization, the service manager, never even let me let a technician look at my car he told me that I ha More

by Afebraro
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name.
Jun 09, 2026 -

Wantagh Mazda responded

Thank you for taking the time to share your feedback. We sincerely apologize that your visit did not meet your expectations and appreciate you bringing your concerns to our attention. Feedback like yours is valuable and helps us continue to learn, improve, and provide additional training for our team. After reviewing the situation, our understanding was that your vehicle was operating as designed and that the concern involved a feature that is not programmed to function in the manner requested. Because no malfunction was identified, it was determined that there was no need for further diagnosis by a technician. However, we understand that the explanation provided may not have been communicated as thoroughly or professionally as it should have been, and we regret any frustration that caused. We appreciate your feedback and will use it as an opportunity to continue improving the experience we provide to all of our customers.

Jun 10, 2026 -

Afebraro responded

That’s not what happened, the service manager blew me off before any mechanics or even at the shop, it was 7:30 AM He argued with me that I was wrong, then I took the car to Valley. Stream Mazda when a service manager, took the time to send the technician out to look at the car and found out the problem , and I was right all along. Are you also called Brie Bay Mazda in Bayshore and spoke to the service manager there he also suggested that I bring the car there and they’ll take a look at it but from the phone conversation, he said that I was right the service manager at your shop thought he knew it at all, but he didn’t

September 17, 2025

Darell in service is always helpful. Last time i was here it was freezing out and when my car was ready he pulled it up and had the heat on for me ! Today he was helping me best service More

by cindicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Raeburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Wantagh Mazda responded

Thank you for sharing this wonderful feedback! We’re so glad to hear how Darrell went the extra mile to make your visit comfortable and helpful. It’s great to know his kindness and knowledge have made such a positive impression. We truly appreciate your loyalty and can’t wait to help you into your next Mazda when the time comes!

April 08, 2025

Made an appointment to get my 1 year old CX90 serviced. Waited a week to bring it in. Took a day off from work to do this. Showed up at 8:30 and discussed what I needed done. I agreed to one of there servi More

by bobtolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Chiari
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Glogau
Apr 25, 2025 -

Wantagh Mazda responded

We sincerely apologize for not being able to service your CX-90 on the date it was scheduled. While we work hard to ensure every appointment goes smoothly, there are rare occasions when unforeseen circumstances—such as vehicles requiring unexpected or additional work—can affect our ability to stay on schedule. That said, we completely understand your frustration and disappointment, and we share in it. Our Service Manager, David Palmer, is reviewing the situation, and we welcome you to reach out to him directly at 516-785-0300. We truly hope for the opportunity to earn back your trust and show you the high standard of customer service we strive to deliver every day here at Wantagh Mazda.

May 29, 2025 -

bobtolen responded

You never get a second chance to make a first impression.

April 04, 2025

Thank you for doing a great job explaining what is best for my Mazda I listen to you because i know you do the right thing all the time when i come in for service .You get me in and out quickly and i like More

by marc saperstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Raeburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Wantagh Mazda responded

Marc - Thank you so much for your kind words and continued loyalty over the years—it truly means the world to us! We’re thrilled to hear that Darrell and the team consistently provide you with honest advice and efficient service. It’s customers like you who make what we do so rewarding. We’re honored to have earned your trust through a dozen cars and counting! Looking forward to many more visits with you.

Apr 10, 2025 -

marc saperstein responded

thank you for your kind words I will be a lifetime customer

April 01, 2025

Oscar met me outside . Helped me park my car. Everyone here is so friendly i love pam too shes the most pleasant person to deal with. Everyone in service is great. And they More

by cindicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Raeburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar and pam
Apr 01, 2025 -

Wantagh Mazda responded

Thank you for your kind words! We’re so glad to hear that Oscar, Pam, and the entire service team have made your experience with us so positive. We take great pride in offering friendly and attentive service, and it’s wonderful to know that it shows in your visits. We’re thrilled that your car is in great shape and that you feel well taken care of. If you ever need anything, don’t hesitate to reach out. We’re always here to help!

February 15, 2025

Excellent / prompt service. There's a Mazda dealer closer to my house but well worth the extra travel time as Wantagh Mazda is much better than the other shop....that shop is al More

by JTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Raeburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Wantagh Mazda responded

Thank you for your kind words and for choosing Wantagh Mazda! We truly appreciate your willingness to go the extra mile for us. Providing excellent service is our top priority, and we’re so glad to hear that your experience with us has been worth the trip. We look forward to serving you again in the future!

January 08, 2025

Darell in service is always so helpful and informative. Always checking what i need from my service history . Keeping me informed about my car . Hes always a pleasure to deal with. More

by cindicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Raeburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam at the desk is always so nice and helpfule booking my service appointment
Jan 09, 2025 -

Wantagh Mazda responded

Thank you for taking the time to share your experience! We’re so glad to hear that Darell has consistently provided you with helpful, informative service. Keeping you updated and ensuring your needs are met is what we strive for, and it's great to know that Darell has made such a positive impact. We truly appreciate your trust and look forward to continuing to serve you and your Mazda in the future!

December 04, 2024

Craig made my service experience incredibly comfortable, as I come from Queens & knew it would be a considerable wait. He constantly updated me on the service progress of the car, attended to additional thi More

by Zolo1034
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
Jan 06, 2025 -

Wantagh Mazda responded

Thank you for sharing your experience! We're so glad to hear that Craig made your service visit comfortable and stress-free, especially with the wait. It's great to know he kept you updated and went above and beyond to ensure your needs were met. We truly appreciate your kind words and are thrilled that you had a positive experience with us. We look forward to seeing you again soon!

November 18, 2024

Amazing experience! So professional, trustworthy and Darrell was great the whole way through! Thanks for fixing my car and for the amazing customer service the whole tim More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Raeburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Wantagh Mazda responded

Thank you for your fantastic review! We're so glad to hear that Darrell provided you with excellent service and made your experience smooth from start to finish. We truly appreciate your trust in us and are happy we could take care of your car. If you ever need anything in the future, don’t hesitate to reach out!

October 05, 2024

Consistently outstanding service at Wantagh Mazda. From the second you walk through the door you are greeted by friendly, knowledgeable staff. They constantly update you on the status of your service More

by Joanrn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Fizzuoglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Raeburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Rotter
Oct 05, 2024 -

Wantagh Mazda responded

Thank you so much for your kind words! We’re thrilled to hear about your consistently positive experiences with our team, especially with Craig, Darrell, and Charlie. We take pride in providing exceptional service and support, and it’s wonderful to know that our efforts have made a lasting impression. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come!

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