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Washington Ford Inc.

Washington, PA

4.8
1,403 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,403 reviews

September 19, 2025

Really appreciate Cindy's help with scheduling the service and coordinating the rental vehicle on my behalf! More

by MARC G
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Great service, not much more to say. (writing this to meet the silly word minimum) More

by blebbleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Everything went as well as I could have expected, even better. Andrea in Service is THE BEST‼️ More

by EKELLEYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Well done and they made it easy! they have everything ready for me as fast as possible. More

by srohrig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Gaudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

It was amazing to find out that my recall could be done right in my driveway!! More

by ASHLEYVERNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Danzuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2025

Great experience with purchase of new vehicle and trade-in. No pressure or headaches. Barry Duffey was great to work with on completing the transaction More

by ROBERT.HENDRICKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Duffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

Dealer experience was good but very disappointed by the price received. I know, it's my fault for not doing my research but when my used car is priced over 10,000 more than trade in there had to be more m More

by henrty01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa James-Hancher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Washington Ford Inc. responded

Henry, Thank you for your business and your review. The difference you are referencing isn't simply that cut and dry. On the surface it may appear that way but there are numerous factors that go into getting a vehicle ready for the retail lot and the cost associated with every little aspect that needs done to these vehicles is extensive. I'm approaching my fifteenth year here and this is the first time I'm experiencing a review with this subject. I assure you that your trade is no where near the profitability you laid out. If this were a reoccurring theme then you'd see similar reviews such as yours expressing the same sediment. We appreciate your business and don't want you to feel at fault in anyway. If you'd like to discuss this any further please feel free to reach out to me, thanks JS. Jeff Schaerer General Manager Washington Ford (724) 223-5100 ext 249

September 15, 2025

I am 61 years old and this purchase was the best experience of my life. No headaches, no bickering and so far no regrets. Everything has been on time and quick. Great facility to rely on as well. More

by jimcraig1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bojarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

I filled out the survey, why are you wasting my time by forcing me to do a write-up. More

by howardewest1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Danzuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

New tires, New radiator fan, alignment, oil change! Kevin Konek in service was AWESOME in scheduling, communicating my vehicle’s status until completion, best customer service and work for my F150. Got More

by SCOTT.WAXTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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