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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,080 Reviews

1,080 Reviews of Washington Ford Inc. - Service Center

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July 26, 2025

Both their Sales and Service Departments are always professional and have been very easy to work with. More

by CHRISTOPHERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Worst customer service I’ve ever experience. They had my car for 3 weeks and refused to help me get a rental car because the car rental company they used “didn’t have any rentals available” for More

by MLIS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Washington Ford Inc. responded

Jacob, Thank you for the feedback. Sorry that the rental car company we use didn't have any available loaners to put you into. I can assure it wasn't for a lack of effort on Andrea's part, as she tried numerous times to arrange alternative transportation for you. I was happy to hear that we found and fixed two separate electrical issues in your vehicle at zero cost to you.

July 25, 2025

Fast and timely service! Cindy was an excellent service advisor! Excellent service as usual! Thank you More

by KLINDLEY331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Wash Ford advisors are the best! I always feel they look after me as if I was family. More

by SNOWFALLINCHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I have gone other places for service on my vehicle, but after this visit Washington Ford has a permanent customer and my vehicle will never go anywhere else More

by zanderviz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Professional and courteous staff! My first time at this dealership and I will be bringing my car there from now on. My advisor Don P. was beyond helpful! More

by andyman310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

been going to washington ford for car repair/maint. since 2017, they r the best, no complaints More

by MET873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

No problems. All was good. Price was decent as was tiime. All employees were very nice. More

by CHF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Danzuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

They were prompt and understanding. Andrea really made sure I had a great experience. She knew I was in a bit of a time crunch and made sure to get me out of there as soon as possible. More

by markbabic24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

They are very professional and friendly. Highly recommend the dealership. Dry pleased with the service I received. More

by CHANDYKIMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.