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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,031 Reviews

1,031 Reviews of Washington Ford Inc. - Service Center

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June 06, 2025

Cindy was able to get me an d my tires on due to my tire being non repareable More

by PATRICIABRAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I bought my Lincoln MKX in 2105, with 20,000 miles, part of the deal was a transmission change, I took the car in and they wouldn't honor it because the form on the bottom in the fine print, said all work m More

by BECKY.S.PALAMIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Keebler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Washington Ford Inc. responded

Becky, The agreement that you signed and are referencing does state that all work must be preformed by our service department and be completed no later than 30 days from the date of delivery. There has to be a statute of limitations set for this and I would like to think that you'd agree that 10 years after the purchase of a vehicle is well past that timeframe for work to be completed. Thank you, JS. Jeff Schaerer General Manager Washington Ford

June 05, 2025

Everything was quick and easy. I had to get my car inspection and Kevin was on top of it and explain it would take about an hour, and he was right. So, I was in and out pretty qui More

by DFRENCH698
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Great service center and operation in general. They work with the customer on making everything as convenient as possible with scheduling. More

by elderj114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Very pleased with service. Prompt service and very friendly seem to go beyond their jobs. More

by RUFFALO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Verbanec
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Everyone is nice and easy to deal with. I would recommend to others looking for cars or service. More

by roccodavid825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Keebler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

All worked out very well for drop off and car was done quickly. Andrea is always very helpful. More

by BPowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Don is always quick with updates on the vehicle and outlining timing on completion of the work - Great service and highly recommeded! More

by JOSHUASIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Kevin in the service department is the best! He always gets me in for service in a timely manner! More

by MONTANA_LOGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

The best! Always get my vehicles in a great time. Courteous employees and good service. More

by MYVICKIE1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.