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Wayne Akers Ford
Lake Worth, FL
4,699 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,699 reviews
March 12, 2024
Excellent service I’ll probably buy my next car from them everyone was kind and helpful from the RONALD department the main office to the rservice department everyone was kind and helpful from the RONALD department the main office to the rservice department More
by Customerservice
Verified CustomerEmployees Worked With
March 12, 2024
I can always rely on Wayne Akers Ford, especially my service advisor, Erik Hoffman. The repairs were diagnosed and communicated quickly, and since I don't live in Florida full time, the conceierge deliv service advisor, Erik Hoffman. The repairs were diagnosed and communicated quickly, and since I don't live in Florida full time, the conceierge delivery of the vehicle back to my condo was incredibly helpful to me. Thank you! More
by KIMDELVECCHIO
Employees Worked With
Erik Hoffman, Erik Hoffman
March 12, 2024
Smooth very responsive kept me informed every step of the service appointment My service rep Erik Hoffman. Represents Wayne acres Ford dealership with a very professional manner service appointment My service rep Erik Hoffman. Represents Wayne acres Ford dealership with a very professional manner More
by GREENDEMON25
Employees Worked With
Erik Hoffman, Erik Hoffman
March 11, 2024
Great customer service. Diego as well as Orlando were very attentive to my needs. Both explained me in detailed the process and gave me a great interest rate Diego as well as Orlando were very attentive to my needs. Both explained me in detailed the process and gave me a great interest rate More
by DMIAMI35
March 11, 2024
Most of the work was for recalls. The shop did great. A little too long. You need shuttle service. The recall parts were a big safety issue. Telling me my driveshaft might fall off b The shop did great. A little too long. You need shuttle service. The recall parts were a big safety issue. Telling me my driveshaft might fall off but there are no parts for it is a big problem to me. More
by RLRCOP
Employees Worked With
March 11, 2024
Erik is always ready to assist when I call he keeps me informed every step of the way. Erik has excellent customer service skills. Always a pleasure and smooth when Erik is the service rep. informed every step of the way. Erik has excellent customer service skills. Always a pleasure and smooth when Erik is the service rep. More
by GREENDEMON25
Employees Worked With
Erik Hoffman, Erik Hoffman
March 11, 2024
I was very impressed by my entire experience. Everyone was very professional, helpful and nice. I am very happy with my new purchase and would highly recommend Wayne Akers Ford. Everyone was very professional, helpful and nice. I am very happy with my new purchase and would highly recommend Wayne Akers Ford. More
by LESLIEWYT
March 11, 2024
Erik and the dealership as a whole gave great customer service. Erik recommended the best process to expedite my concerns and communicated the status of the car all the way through. I traveled from Delray service. Erik recommended the best process to expedite my concerns and communicated the status of the car all the way through. I traveled from Delray Beach and went out of my way to go to Wayne Akers Ford for service because over the phone Greico Ford in Delray Beach was not very accommodating. The representative over the phone with Wayne Akers Ford was nice and knowledgeable. She told me to specifically see Erik Hoffman at bay #4 for my EV Ford and I am so glad I did. Thank You! Brian Z. More
by ACOUSTICS11
Employees Worked With
Erik Hoffman, Erik Hoffman
