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Wayne Akers Ford

Lake Worth, FL

4.5
4,399 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,399 reviews

October 23, 2023

Great customer service! My Rep was very professional and patient. Keep up the great work. More

by GRANSOM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Oct 23, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 22, 2023

Khristian was very nice. He explained everything that was needed for my car before performing the service. More

by Arbluvakt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 20, 2023

Mr Ben in bay 3 is the best! He will explain to you what needs to be replace. More

by GAILRECANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 19, 2023

I had a great experience at this dealership. All the workers are nice and professional. This is the only place I get my suv serviced. More

by MGLUPEXX23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2023

The entire staff including our salesman Ronaldo Santiago was fantastic. Cindy and I will be back for our next purchase More

by dongeha50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Mark or Matt the young man that programmed and are Bluetooth to our phones he was fantastic also, Phillip Simon
Oct 19, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 17, 2023

The team at Wayne Akers Ford were efficient, friendly, knowledgeable and met all of their commitments. More

by GSAUTER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 17, 2023

When there was an issue with my truck, the service manager Karl, absolutely refused to contact me back or have any communication with me. They kept my truck hostage for over a month. More

by Pounkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Guajardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve service writer
Oct 17, 2023 -

Wayne Akers Ford responded

"Pounkat" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 17, 2023

Derrick was the guy that helped me to buy a car! He was so helpful and patience with my concerns buying a car! He did a great deal! The dealership is amazing! 👏🏼 More

by LUCAS.JGUSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Lawernce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 17, 2023

Average at best. Phone system never works - Or that’s what they say anyways. Call, call, call - leave messages, no call returns. Nobody greeting at the car drop/se More

by RYAN.MCFADDEN1981
Recommend Dealer
No
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Wayne Akers Ford responded

We value and appreciate your business, Ryan. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

October 16, 2023

Long time customer, happy with my service on my old truck and hope to have the same experience More

by JHAGGLUND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Wayne Akers Ford responded

Great to see you back with us again so soon!

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