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Wayne Akers Ford
Lake Worth, FL
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,411 reviews
March 10, 2025
The dealer was very patient. Great on time worked around my schedule. That was very important for me. The dealer also made everything clear and explain everything to me step-by-s Great on time worked around my schedule. That was very important for me. The dealer also made everything clear and explain everything to me step-by-step. When it was time for me to pick up the car, everything was ready to go and everybody was very nice. More
by ANTOINE M
Verified Customer
March 10, 2025
Excellent service as always. I have always been treated fairly. Very satisfied. Looking forward to continued business. I have always been treated fairly. Very satisfied. Looking forward to continued business. More
by MULLENAX
Employees Worked With
March 09, 2025
Tech spent 6 days testing for power drain on battery. Steve in Service Management kept pace with status. Steve in Service Management kept pace with status. More
by ricfiore
March 08, 2025
Mobile service did a wonderful job servicing my vehicle. Very professional and took only a short time Very professional and took only a short time More
by XRIVERA0422
Employees Worked With
March 08, 2025
Kiana, my service rep was very helpful and courteous is she kept me informed and I appreciate her assistance. She’s a very good employee. she kept me informed and I appreciate her assistance. She’s a very good employee. More
by Gohart25
Employees Worked With
Keana in service department
March 08, 2025
Disappointed that my call was answered by an AI generated voice system. Not at all helpful for the maintenance I requested. Had to talk to a real live person to get usual excellent customer service. Also had voice system. Not at all helpful for the maintenance I requested. Had to talk to a real live person to get usual excellent customer service. Also had to wait 8 hrs at dealership before being told my car wouldn't be done until next day. Did appreciate the Uber lift. In business my motto has always been :under promise and over deliver" was a bit disappointed that I had to wait that long. Otherwise workmanship and customer service rep was outstanding. More
by zonal007
March 08, 2025
Overall satisfied with my experience. They treated my car nice and saved me money. So i am thankful. They treated my car nice and saved me money. So i am thankful. More
by Johnathan wilson
Employees Worked With
March 08, 2025
A pleasant experience from Ben explaining and keeping me informed about the repair to the cashiers handling of payment. informed about the repair to the cashiers handling of payment. More
by tince106
Employees Worked With
March 08, 2025
The service center reps leave a little to be desired. Prior to calling a customer to tell them the parts are not covered (after you verified they have the ultimate coverage) you should call the company t Prior to calling a customer to tell them the parts are not covered (after you verified they have the ultimate coverage) you should call the company to clarify. Putting the customer through unnecessary stress is not ok. The girls at the payment desk are great! More
by Caryn
Employees Worked With
