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Wayne Akers Ford

Lake Worth, FL

4.5
4,412 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,412 reviews

March 26, 2023

Khristian and Dave are the BOMB! !! They took such good care of my truck and me! I highly recommend Wayne Akers service More

by Rabbishore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles the driver!! Great!, David Benjamin
Mar 27, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 26, 2023

I'm 61. I've been to many many dealerships in that time. Wayne Akers is by far the worst. I can write a book about the 5 1/2 hours I spent there for a 2 hou More

by hlnabkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Block
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Mar 27, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 25, 2023

Excellent service. Very friendly and professional. Ben is great. Nice waiting place. Thank you. I will go back. More

by RNARAYANAN3920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 25, 2023

Easy to make an appointment, excellent service and all done in one hour. Eric our service manager was very courteous. More

by JCXAVIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 27, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 24, 2023

I have used them several times and always found them to be honest. Repairs done well. More

by jfanning59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
Mar 24, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2023

Knowledgeable service Rep, Yovanne Felix made it a pleasant experience. Delivered on promised time for work to be done. More

by HECTOR VEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Wayne Akers Ford responded

Great to see you back with us again!

March 24, 2023

Although Ford is unable to fix the issue with my vehicle at this time, Geo took the time to explain what specifically was going on and gave me options to think about and follow up on. More

by NICOLECATTS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

March 24, 2023

The four people who were involved with my purchase BrandonBlockMichaelCoreyDiegoTorresandRich from RockyRidge were professional and very courteous a very pleasant experience More

by GARYEMIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Corey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 23, 2023

Erik is always very helpful from scheduling to end of service. He always goes above and beyond to help me! More

by MRAYCHE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 23, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 23, 2023

The man that helps us is good at his job. I would like his service. More

by ramonasturkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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