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Wayne Akers Ford
Lake Worth, FL
4,412 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,412 reviews
March 22, 2023
Great Service and assistance from Yovonne Felix and the staff. Thank you for all your help. staff. Thank you for all your help. More
by TNC_1966
Verified Customer
March 22, 2023
Understaffed, poor morale, poor communication and sense of poor management. Bad vibe in overall atmosphere. of poor management. Bad vibe in overall atmosphere. More
by GEORGESCHULER
Employees Worked With
March 22, 2023
Yovonne listened to my questions about my vehicle's performance and ensured the service technician looked into the matter. At the conclusion of service Yovonne explained the technician's finding and pr performance and ensured the service technician looked into the matter. At the conclusion of service Yovonne explained the technician's finding and provided follow-up advice. Yovonne also researched my FordPass rewards and informed me I had enough points to cover the service. The next day a representative of Wayne Akers Ford called to ensure I was satisfied with the visit. I was impressed and wish I could remember her name. More
by amartin3
Employees Worked With
March 22, 2023
Ridiculously high prices for basic services like an oil change. Outrageous. The people were very friendly, though. change. Outrageous. The people were very friendly, though. More
by Debbidiva
March 22, 2023
I brought my truck in to have the transmission fixed. It took 2 weeks for them to even touch my truck and it took a week to even give me a loaner vehicle. Then I was told my truck was fixed so I went and It took 2 weeks for them to even touch my truck and it took a week to even give me a loaner vehicle. Then I was told my truck was fixed so I went and returned the loaner and took my truck back and nothing was fixed and I had to bring my truck back to dealer and now they won’t let me have a loaner until they diagnose my truck again. More
by PAULBERNSTEIN93
Employees Worked With
Erik Hoffman, Carlene Pool
March 22, 2023
Very customer friendly, fast, reliable and efficient. Ford ensures that the customer is always satisfied and always has the right information for them. Ford ensures that the customer is always satisfied and always has the right information for them. More
by tonishersmith
March 22, 2023
Easily dropped my vehicle off the night before my appointment. Eric was easy to communicate with re: the issue I was having and notified me promptly when service was complete appointment. Eric was easy to communicate with re: the issue I was having and notified me promptly when service was complete More
by DREWKMCNALLY1
Employees Worked With
Erik Hoffman
March 21, 2023
The service advisor Yovonne Felix was very friendly and knowledgeable, and all vehicle issues were resolved in less than two hours! knowledgeable, and all vehicle issues were resolved in less than two hours! More
by ALDOCANIZA68
Employees Worked With
March 21, 2023
The staff was punctual, courteous, and respective. They always kept me informed of what was happening. They always kept me informed of what was happening. More
by SUZANNE33414
