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Wayne Akers Ford

Lake Worth, FL

4.5
4,412 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,412 reviews

March 21, 2023

Had my alternator replaced, oil changed and a screen fixed here. All communication went through Erik who is great to work with! Prompt and very helpful More

by Noah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 22, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 20, 2023

Car was there for a few days for a repair that should be covered by ford because of how common this happens (that’s a whole other discussion) anyway after 4 days car was ready. Car was completely covered in More

by Jason Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

Jason. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 19, 2023

Erik Hoffman it’s a great advisor he takes the time to understand your needs and really help you the way you deserve as a recurring costumer just want to say thanks More

by SOTILEFLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 20, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 19, 2023

Service rep Christian was very helpful, odd noise evaluated and successfully repaired. Car was returned washed and on time. More

by SLBURGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 19, 2023

Excellent good and always keeping me updated on my van good people every time I’ll stop by and check on my van always have an answer ready for me More

by orgelopez1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 19, 2023

Christian my service manager was excellent! He was polite, informative and punctual thanks for the great job! More

by Charley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 19, 2023

From the moment you arrive the customer service is top tier, My service advisor Khristian Ramirez went above and beyond to meet my expectations More

by Kevin segarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 18, 2023

The one thing I was disappointed in was, I had new tires put on and the tires were not even cleaned after installed. I don’t know if that’s your policy, not to clean and make your work look professional and More

by SEALTITEPLUBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 18, 2023

I booked my service online Got the prompt service and very reasonable time and back on the road in no time Thank you very much Wayen acres Ford More

by Lukie1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 18, 2023

They are handle my situation very well. I'm satisfying with the way they're treated me. More

by ECESAR_45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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