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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,411 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,411 reviews

February 25, 2023

Professional and courteous. Work was completed faster than expected.The service department did a nice job. More

by rob.brinkley266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 24, 2023

Worked with Russ and Darlene. Super easy to work with, friendly and accommodating coming from out of town. Made the buying experience easy. Go see this dealership! More

by John t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
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Feb 24, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 24, 2023

Giovanni was very polite and helpful. Excellent service. Definitely I will come back to this location More

by Pipigua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 24, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 24, 2023

Steve Gilmour is a great sales associate who was considerate during the entire sale. He made sure all our concerns were addressed and taken care of. More

by REYBURNADA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gilmour, Orlando Menendez
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Feb 24, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 24, 2023

They do not comply with what they treat and at last they come out with other prices More

by juanmaravilla400@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Gilmour, Hector Hernaiz, Darlene Perez
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Feb 24, 2023 -

Wayne Akers Ford responded

Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

Feb 25, 2023 -

juanmaravilla400@gmail.com responded

have their word and do what they say

Oct 05, 2023 -

juanmaravilla400@gmail.com responded

Do it, don't just leave it written here.

February 24, 2023

Professional, informative and accommodating to my needs as an out of state customer trying to get my car fixed remotely. More

by Dizinnos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Feb 24, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 24, 2023

Terrible customer service won't fix my car been complaining since August 2021 .thank you More

by LINDA_LABOTT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
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Feb 24, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 23, 2023

My service was completed in reasonable time and in a proffesional manner. It was our first visit to this dealership and will come back if need to. More

by Jagrpropertymanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 23, 2023

Quick service and good satisfaction. I feel confident getting my car serviced here in the future More

by KATIEK319
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Wayne Akers Ford responded

Great to see you back again, Kaitlyn!

February 23, 2023

After an attempt to resolve the issue with my Synch system by updating it, I returned the following week when someone who had just been to a week of Synch system training put in the Sync 3 part. The s More

by D Hoban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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