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Wayne Akers Ford

Lake Worth, FL

4.5
4,404 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,404 reviews

January 18, 2023

Service advisor Ben was terrific. Polite, knowledgeable, professional. We'll be back. I was not aware how big the dealership was. More

by BABRUELL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 18, 2023

Clean, friendly and knowledgeable. I was greeted quickly and my truck was finished before the promised time More

by JASONTOOKER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jamies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 18, 2023

Service was great but I don’t need to be high pressured by salesman to trade in my car because it is out of warranty. I worked at a ford dealership for 31 years. He must get my phone number from someone th More

by Wsjosephson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jan 18, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

January 18, 2023

Service was completed as requested. No problems. Everyone was friendly and helpful. All questions answered. More

by SALLYALANEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 18, 2023

The entire resolution to the recall service will my ford escape was very efficient and courteous, More

by R remo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2023

Everything went well with the lease process. The team did a great job and was a pleasure to work with. More

by ROADRASH
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Jan 17, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 17, 2023

Not able to get the parts needed to repair my 2012 ford edge. Had my vehicle 4days and didn’t call me and did not answer my calls. Mean while I had to rents vehicle. More

by Jameseviane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Hoffman, Selena Cellich
Jan 17, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2023

David Willoughby was amazing! He found a truck for us that we could use as our Sea Turtle Ambulance for Loggerhead Marinelife Center. Despite the supply chain shortages and the j More

by AKOWALSKI1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Willoughby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 15, 2023

Ben Buchanan at Wayne Akers Florida in Florida Lake Worth Road is absolutely fabulous he took care of me immediately did the recall and got the car running like new. He is a valuable employee and it was a pl More

by JNMAR689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 15, 2023

Quick service with a smile. Communication was made when needed and cost seemed to be reasonable. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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