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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,406 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,406 reviews

January 15, 2023

Ben Buchanan at Wayne Akers Florida in Florida Lake Worth Road is absolutely fabulous he took care of me immediately did the recall and got the car running like new. He is a valuable employee and it was a pl More

by JNMAR689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 15, 2023

Quick service with a smile. Communication was made when needed and cost seemed to be reasonable. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 14, 2023

The service was ok. But the price was way over the cost for parts and labor was high too for what they did. Sorry, but has to be said. More

by Fitzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
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Jan 16, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@ wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 16, 2023 -

Fitzy responded

No need to reach out. I traded the car in as it continued to have the same issue that I mentioned in several emails to the service rep as well as the initial conversation. We are all set now. Thank you.

January 14, 2023

Great service from the team and happy with the communication and setup in the waiting area. More

by CHRISDIBERNARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Jan 16, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 14, 2023

The service was great team work. The communication with and assistance was greatly appreciate. Thank you More

by Info@gerellc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Berbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 13, 2023

Great service personal trusting caring honest to the point fast Jon time waster Thank you Michael More

by kristine007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Jan 13, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 13, 2023

The product was good The experience was ok Details poorly handled Thanks for the sale The place was excelent More

by DRABELSIERRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Chacana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez, Hector Hernaiz
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Jan 16, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

January 12, 2023

Pleasant and fast service and they saved me money😊. I've been using them for years now and will again. More

by gbird10713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pascual Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
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Jan 12, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 12, 2023

The facility looked good driving into the covered Service entrance. The efficiency and courtesy of the staff solidified that positive first impression. The inspection for the recall was done quickly while I More

by DOALDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlene Pool
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Jan 12, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 11, 2023

Keana was very responsive and made sure my vehicle got the right attention from the right technicians. More

by FRISOVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
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Jan 11, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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