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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
5,375 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,375 reviews

February 10, 2024

Came in around 12 and the service did not take long. Ben kept me updated with the time so I wasn't left not knowing what is going on with my car. More

by CHAR
Recommend Dealer
Yes
Employees Worked With
Ben service
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Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Great as soon as I pulled up was greeted, and directed to adivser Erik Hoffman , he very knowledgeable and helped me right away with my car . Great experience More

by Playersoccer5432
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
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Feb 13, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

The experience was splendid. Everyone in the entire customer service area was friendly,courteous and professional and the waiting area was clean and functional. More

by coachmsutton
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan.
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Feb 13, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

We are from out of town. We needed an oil change. Akers dealership did a good job they are just more expensive than our dealership in Ohio. More

by Polarbear6126
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
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Feb 13, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

I'm disappointed with this dealership, servi e and even sales, it like they make it more inconvenience for the consumir, I had to take two days off of work. I had a issue that was covered under warrenty an More

by felix.pena0519
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
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Feb 13, 2024 -

Wayne Akers Ford responded

We value and appreciate your business, Felix. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 09, 2024

Great customer service , Yovonne Felix was great ? ?!!! Quick , great communication skills Awesome More

by Trisha.isma
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
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Feb 13, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 09, 2024

Keana was excellent and communicated every step 5 star service id recommend to gem anyytime More

by vincentdipinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
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Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2024

Ben Buchanen is the most honest guy. He definatly makes the expierience great. I would definatly recommend them. More

by TFARNEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2024

Great service friendly and fast Great communication and very convenient service. Mobile pick up is a game changer More

by PABLOPETO
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
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Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2024

It appeared as if my concerns about my vehicle were not of any concern to the service professional. More

by JOHNETTEJOHNSON
Recommend Dealer
No
Employees Worked With
Ben Buchanan
Report | Print
Feb 08, 2024 -

Wayne Akers Ford responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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