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Wayne Akers Ford

Lake Worth, FL

4.5
5,214 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,214 reviews

June 07, 2023

David Willoughby is an amazing salesman. So professional and expertise is spot on. very quick to resolve an issue, just a dream salesman to work with. On the behalf of the Seminole Tribe, w More

by TONYAHARPER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Willoughby
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 07, 2023

Outstanding Service Department! Thank you to our service advisor Yovonne Felix we appreciate all your Hard work! More

by marystickley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 07, 2023

Everyone at the dealership was so friendly and helpful. I truly loved every step of my buying experience More

by MHEASTON02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Chiriguaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Heaston
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2023

Erik was very friendly and helpful. The car was handled in a timely manner. The waiting area is pleasant. Scheduling through the quick lane app was easy, although the comments apparentl More

by JWH4523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 07, 2023

The dealership was pretty good. Took them two days to replace the battery in my truck though. Had to order it. I should have got a loaner vehicle, but didn't. More

by MICHAEL C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 07, 2023

Polite, scheduling was easy, timely completion of work. Parts counter was helpful and efficient. Thank you More

by VTBEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 07, 2023

Felix is great , but my transmission is still popping and slipping. Please assist Thank you very much More

by Vincentmcphail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Wayne Akers Ford responded

We value and appreciate your business, Vincent. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 02, 2023

Use to a very good, but now that most people that works there didn't care about the client. Mr. Ramirez was one great exception. He was very polite and attentive. More

by solanges2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

June 02, 2023

Absolutely efficient, knowledgeable and professional. Great follow up. Very polite and helpful! A great experience! More

by JLFERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hobgood, Erik Hoffman
Jun 06, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 01, 2023

Everyone here is great, treated me like family and got my car done quick, whole process was fast and easy More

by VICENT963
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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