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Wayne Akers Ford

Lake Worth, FL

4.5
4,501 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,501 reviews

August 01, 2022

I can't say anything positive about Schultz but I can tell you one of your best employees has to be Michael Corey I always get an answer to my problems every time I call it was a pleasure doing business More

by DOESNOT.WANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 30, 2022

You're always treated well at Wayne Akers Ford. We take all our cars their for service whether it's an oil change or something major. The staff is kind and knowledgeable. Love that my car comes bac More

by SHEPARDSONR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

It was impossible to have regular contact with the relevant employees. They did not respond to texts or tele calls More

by WJT0
Recommend Dealer
Yes
Employees Worked With
Jorge Chacana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gross, Phillip Simon
Jul 29, 2022 -

Wayne Akers Ford responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 29, 2022

Walk in oil change. No wait. Quick. Kept me updated on the status of my truck. No upsell. More

by christopherjhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jul 29, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 29, 2022

The service provided is excellent. The Service Person was very professional and courteous. I will come back again if needed. More

by Ossie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 28, 2022

Went in to get my tire repaired/changed. I left and a few minutes down the road my truck starts shaking and wobbling. Took it back and was told it was never balanced. A couple days later my More

by DANCCHAN1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Wayne Akers Ford responded

Thank you, Dan. Our team has your information and will be in direct contact with you to better your experience. Enjoy the day.

July 28, 2022

Excellent service and fair price. One of the best dealerships I have ever used, if not the best. More

by Holistic Wealth Planning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jul 28, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 27, 2022

Excellent work I had done On my vehicles. Had a good contact with my service More

by CHP4569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 27, 2022

So far this year with service it has been good. I have an 11 year old car so it has some issues. I've needed repairs and had great service. A new service advisor Eric took over for my previous o More

by KOPPLESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Jul 27, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 27, 2022

I was very satisfied with the service provided by Yovanne. I'm planning to take my car for oil change on Saturday. More

by HELLINAHB2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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