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Wayne Akers Ford

Lake Worth, FL

4.5
4,501 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,501 reviews

July 15, 2022

When FORD motor company left me high and dry with a recall, the guys at Wayne Ackers really added to their already loaded day to try to help me. FORD stayed MIA. But Wayne Ackers team was incredibly k More

by BENOITCHRISSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman, Zulma Rivera
Jul 15, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 15, 2022

Buen servicio i buena calidad a atender al cliente i buena ubicación muchas por eso prefiero el diler de la ford More

by MANUEL8319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zulma Rivera
Jul 15, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 15, 2022

Wayne Akers Ford is very helpful! Everyone is so friendly, and theh got me in and out in no time! More

by D O’Reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jul 15, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2022

Service Advisor Yovonne was excellent. Cannot say the same for the service tech. They only put in 6 qt of oil when my truck required 8. Did not pressure my tires as stated on the door lab More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 14, 2022

The service was quick and clean. Friendly staff and a great location. A fair price. More

by Virgilio21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 14, 2022

No communication. Service advisor never called to inform me of what was going on. No return calls. More

by CCSLENJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Jul 15, 2022 -

Wayne Akers Ford responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 13, 2022

Everything was very good this was my first visit and I ando happy that I went there More

by Leonboca008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jul 13, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 13, 2022

Salesman JP is awesome. The staff was great. Great cars at a fair price. Professional experience! More

by DEREKANDREWS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
Jul 13, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 13, 2022

Arrived around 9am and my oil change was quick and efficient. Great attentive service today. More

by CHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
Jul 13, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 13, 2022

Service dept is horrible. It took over an hour and a half for an oil change. I will be trying another dealership for my oil changes from now on. More

by Valerie Vana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Jul 13, 2022 -

Wayne Akers Ford responded

Thank you, Valerie. Our team has been informed of your displeasure and will be contacting you directly to better your experience. Enjoy your day.

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