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Wayne Akers Ford

Lake Worth, FL

4.5
5,375 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,375 reviews

April 25, 2023

The only ford dealership who I feel is honest and gets work done in a timely manner More

by bills_pinched0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Wayne Akers Ford responded

Great to see you back with us again so soon!

April 25, 2023

Had an honest and straight forward service experience which by itself is more than I was expecting, Giovanni and Wayne Akers team was great and responsive. More

by Kahoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 25, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 25, 2023

Went there for camera recall on Mustang 2017. Had to go back because camera stopped working. They reassured won’t happen again. It’s still happening time after time. My concern is I own another More

by Leonoragjakova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Apr 25, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 24, 2023

Don't get your car serviced at Wayne Akers. My 2018 FORD ESCAPE transmission is slipping. I brought in for service on a Friday to see what might be the problem. I pick it up the same day and More

by PTAMBONE260
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Apr 24, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 24, 2023

Brandon at Wayne Akers Ford was great, helped me trade in for a new vehicle at a great price. He helped me pick the right truck for my needs with no pressure. More

by mattwilson92292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Apr 24, 2023 -

Wayne Akers Ford responded

Thank you again for this feedback!

April 24, 2023

Brandon was friendly and knowledgeable. He was able to find me a vehicle that suited my needs. Thanks again for your help! More

by NVENT222
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
Apr 24, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 23, 2023

Very nice and helpful people. Explained everything in detail and took care of customer I bought two vehicles there in one month they're very helpful appreciate for service and pe More

by RJOHN911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
Apr 24, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 22, 2023

Was in for a diagnostic check due to engine light on. Price to high to repair parts. They are inflating cost to make money. Charging over 4k to fix catalytic converter. Parts only cost 900.00. Labor sh More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sellick
Apr 23, 2023 -

Will responded

Wayne Akers needs to review parts and labor cost to make sure repairs are not inflated. Especially when customers come in from out of town and when customers do not have service contracts throught the dealership.

Apr 23, 2023 -

Will responded

Wayne Akers needs to review parts and labor cost to make sure repairs are not inflated. Especially when customers come in from out of town and when customers do not have service contracts throught the dealership.

Apr 23, 2023 -

Will responded

Wayne Akers needs to review parts and labor cost to make sure repairs are not inflated. Especially when customers come in from out of town and when customers do not have service contracts throught the dealership.

April 20, 2023

Very pleasant dealing with James Pierre (JP), Hector and Orlando! Efficient, professional, and knowledgeable, and very accommodating! More

by APRIL32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez, Hector Hernaiz
Apr 20, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2023

Very attentive, friendly and agile when it comes to selling,Of the best dealers that I've visited More

by Alejo Arredondo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Hernaiz, Darlene Perez
Apr 18, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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