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Wayne Akers Ford

Lake Worth, FL

4.5
4,495 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,495 reviews

May 30, 2022

When I pulled in front of the welcome desk and before I exited my vehicle the gentleman walked away never saw him again. I went over and your security person who was kind enough to help. He directed me to More

by GLOBALKS725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Security person
May 30, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 30, 2022

They took me right in the employees are very knowledgeable my service person Eric was fantastic very polite answered all my questions very courteous Tried to solve all my problems was just a lit More

by Reno2000jw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
May 30, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 29, 2022

Staff was very helpful And courteous show room was very clean got everything done quickly. More

by Cindynottage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Deneus, Steve Gilmour
May 30, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 27, 2022

Eric Hoffman my service writer was great. He was professional, knowledgeable and courteous explaining to me the process and what my options were. The work was satisfactory and timely done. M More

by Rollnthunder95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
May 27, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 26, 2022

My service advisor Ben was excellent he cared that i had a good experience i can see he enjoys his job More

by TDIMICHELE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 26, 2022

Been coming for service for years. Always satisfied. Friendly service personnel and I trust the work being done. More

by Jwl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
May 26, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 26, 2022

Excellent service writer and mechanic staff will return for all my Ford suggested services Keep up the good work ! More

by baldigomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2022

I have used Wayne akers for a few cars now and every time they are helpful and efficient! More

by MOSELEY_STEVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gilmour, Orlando Menendez
May 25, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 25, 2022

Eric communicated clearly and professionally what to expect. Work was completed as proposed. Parts department was also very helpful. More

by LAMBERTSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 25, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 25, 2022

It took two hours for a simple oil change. I was told it would be about an hour wait. More

by WHITEFID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Nieves
May 25, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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