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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,543 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,543 reviews

January 03, 2022

Great Personel.Great Job!Very Kind And Considerate. Great Personel. Great Job! Very Kind And Considerate. Would Recommend Family And Friends To Dealership. More

by CHOEFFER3949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 01, 2022

Excellent service department, pleasant eager can do attitude. Always pleased to use this dealership, very personable. More

by phyrman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Galindo
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Jan 03, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 31, 2021

There’s a miscellaneous charge of $60.97 on my bill. I called for an explanation & I’m still waiting on manager to call me back. More

by EDEPINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esolares , Jim Domino
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Dec 31, 2021 -

Wayne Akers Ford responded

Thank you for your contribution. In order for our team to reach you successfully, we need your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

December 31, 2021

Airbags replaced in short time. Very good mechanic. He came on time. Done as a recall. More

by crlevine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Hobgood
Report | Print
Dec 31, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 31, 2021

The service writer was extremely helpful and answered all my questions and made sure my car was done correctly More

by CAROLHOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Report | Print
Jan 01, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 31, 2021

My car insurance referred me to Wayne Akers to have the damage repaired. Thank you. More

by bettyannebuckley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Ruggerio
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Dec 31, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Jan 01, 2022 -

bettyannebuckley responded

I picked up my Camry on the evening of Dec 30th and didn't really get a good look at the inside of my car until the next morning. With the cutting & sanding that needed to be done, the inside was covered with dust; even the slats of the air vents. I was told the car was washed, but apparently the inside wasn't cleaned.

Jan 05, 2022 -

bettyannebuckley responded

So what about how dirty the inside of my car was after I picked it up?

Jan 05, 2022 -

Wayne Akers Ford responded

Thank you again for your response. If there were any discrepancies you were not able to address when you picked up your vehicle from repairs, please feel free to call the dealership directly to rectify them. If for some reason you are not available to call or stop by, we will need your name, contact information, and nature of any concerns to social@wayneakers.com and we will be happy to pass along your information to our leadership team. Be well.

December 31, 2021

Just having somebody to answer your phone would be a plus!!!! You need help. What I came to pick up my truck they could not find it nor knew who I was and that's just the beginning I would not buy anoth More

by Ricksprinklers
Recommend Dealer
No
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2021 -

Wayne Akers Ford responded

Thank you for your contribution. In order for our team to reach you successfully, we need your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

December 31, 2021

The staff was professional, diligent and communicated the status often. My car is running well!! More

by rodzal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis and Chris Evans. 5 Star for both!!
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Dec 31, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 31, 2021

Wayne Akers always makes a point to provide the best customer service and friendliest staff. More

by 627826448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 31, 2021

They kept my car all day and didn’t even touch it and didn’t even have the courtesy to call and give an update worst experience ever More

by AEXALIEN95
Recommend Dealer
No
Employees Worked With
Jim Domino
Report | Print
Dec 31, 2021 -

Wayne Akers Ford responded

Thank you for your contribution. In order for our leadership team to reach you successfully, we need your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

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