Wayne Akers Ford

I ordered 5 ford bronco 8 months a go and the price is totally different than when ordered. first price of vehicle is almost $3000 more than when ordered ? and then delivery fees $1595 pre delivery totally different than when ordered. first price of vehicle is almost $3000 more than when ordered ? and then delivery fees $1595 pre delivery service fee $999.99 Akers Advanced protection package $1397 Taxables Fees $401.49 Non Taxables Fees $480 This is not acceptable and my response to that is to cancel my order for all 4 vehicles that I have ordered. I am sure the dealer will be happy swo they can get even more money for it. The sad part is I will not buy ford vehicle anymore. More

From making the appointment to the service all upsetting. After multiple attempts to get in touch with them I was finally able to schedule the appointment. It was the first appointment of the day, and when d After multiple attempts to get in touch with them I was finally able to schedule the appointment. It was the first appointment of the day, and when dropping off my car I was informed they couldn't preform the recall that day. Then when they were able to get to my car I was informed I would have to pay out of pocket for the recall and they needed to know if I still wanted the service before they started. The price very inflated so I informed them I didn’t want anything to be done I will just pick it up. When picking it up they wanted me to pay for a diagnostic after I told them not to do anything. Had to speak with a manger to get my car back. The manager I spoke with was very professional and very good at his job. The cashier was very nice and professional. However the service representative I was dealing with the whole time was very upsetting to deal with. Would not recommend this dealer to anyone. More

Erik Hoffman was my service representative and he was outstanding. The best rep I have used in the 21 years I have been going to Wayne Akers. outstanding. The best rep I have used in the 21 years I have been going to Wayne Akers. More

Got truck back after 2 weeks with broke. Back senses. Said it was them and now I’m stuck with 3k bill to fix the rear senses .. not good. Not happy Back senses. Said it was them and now I’m stuck with 3k bill to fix the rear senses .. not good. Not happy More

I had major issues with my car during the summer, the service department took really good care of my problems, I have to say that even Orlando from sales was very concerned about it, Yovanni my service service department took really good care of my problems, I have to say that even Orlando from sales was very concerned about it, Yovanni my service advisor is the best, Zack from renting department was very helpful too, my car works like brand new now, I am grateful with all of them, Wayne Akers is a very professional to take your car. More

Eficient, quick, kind, sinergyc, emphatyc, fair, service. I think come back without a fear, because they give a great service service. I think come back without a fear, because they give a great service More

The dealership employess were very personable and straightfoward about helping me get the car I wanted. straightfoward about helping me get the car I wanted. More

Yovonne took good care of me. The diagnostic and repairs on my F-150 were done in less than 24 hours. The diagnostic and repairs on my F-150 were done in less than 24 hours. More

I brought my sea mix in because there was a wrench indicating service light on. The service rep also indicated that there was a recall to perform. Nice catch! indicating service light on. The service rep also indicated that there was a recall to perform. Nice catch! More

The service writer I had was really good and got me right in and I had no problems I would recommend Ben Buchanan to any one that had to get there vehicle serviced. in and I had no problems I would recommend Ben Buchanan to any one that had to get there vehicle serviced. More