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Wayne Akers Ford

Lake Worth, FL

4.5
5,375 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,375 reviews

September 17, 2022

Great service and attention from the team who received my car and did the following More

by Katty031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Sep 19, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 17, 2022

The young girl that help me with my appointment and when I need it for the car was wonderful I made an appointment at 10:15 I was there for an hour and 45 minutes I mentioned to her that I had a very bad ba More

by dcgayoso1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keana Barthelemy
Sep 19, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 16, 2022

Excellent service ,fast response ,good communication, Great customer service and fleet service was very fast. Simple and fast online service scheduling More

by carlos.vergara
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 16, 2022

Always pleased by how friendly the staff is. Makes coming here less stessful and pleasant. More

by RPWILSON_WPB_FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
Sep 16, 2022 -

Wayne Akers Ford responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

September 15, 2022

Made an appointment and once there they couldn't find it. Took 2 weeks for an oil change a dot inspection then they didn't have a certified dot person had to find someone else to do it. Then the fluids were More

by BRENDA.SANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Sep 16, 2022 -

Wayne Akers Ford responded

Thank you, Brenda. As our team is struggling to locate your information in the system, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 15, 2022

Friendly people were very clean and a smoking section too!! Can't wait to go back! More

by Francis Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Daniel Abrams
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 15, 2022

Great customer service and vehicle service was very fast. Simple and fast online service scheduling. More

by fwlalmeida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 15, 2022

I did not have to wait long for my oil change. Everyone was kind and professional. More

by lisamt822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 15, 2022

Great service and price! I pulled right up and they got the job done same day! I’ll definitely be back! Carlene was great and made me very comfortable with the transaction. More

by KSTEPHENS561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlene Pool
Sep 15, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2022

Very professional and courteous, from drop off to pick up. Didn’t purchase vehicle here but makes it an option for the future. More

by a.ruizeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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