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Wayne Akers Ford

Lake Worth, FL

4.5
5,376 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,376 reviews

August 07, 2025

We drove over 3 1/2 hours to come look at a vehicle Wayne Akers Ford. there was an extreme heat advisory that day, but when we arrived, Harry had already pulled up the vehicle, parked it in the shade and had More

by MALLORY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J J in finance
Aug 07, 2025 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 06, 2025

Received all detailed information immediately & updates promptly as service was provided, per Gio. Ben B also ensured my 5 star service as well. More

by LIZ.SCHMIDT
Recommend Dealer
Yes
Employees Worked With
Ben B set my appointment & Gio Felix
Aug 07, 2025 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 06, 2025

She didn't keep me inform of the process unlike other experiences, I had to call twice before she called me back to just let me know my car had to stay overnight when I would've preferred this informatio More

by Karen_bardales
Recommend Dealer
No
Employees Worked With
Idk teyona maybe
Aug 07, 2025 -

Wayne Akers Ford responded

Karen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 06, 2025

Wonderful experience with Ford! Shultz is the best! I highly recommend going there for work vans! More

by coolairservices1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zembruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 06, 2025

The entire process from start to finish was excellent. I could not ask for any better service. Will definitely bring my business back. Thank you for all you’ve done. More

by USPLUMBINGNC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zembruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 06, 2025

Do not go to this dealership it was horrible. They promised me to have my car done in one day. We’re going on day three and I might not even get it back on day four. They said that I could get wh More

by ceciliaalba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lorenzo DiMeco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nazarii Shadrinov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Cecilia. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

August 06, 2025

They did a good job working with my insurance company they even provided a nice loner More

by Koby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 05, 2025

My 2024 Expedition was taken care of for the most part. The seat heater in the driver’s seat wasn’t addressed. Everything else was good. More

by HJIM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

August 05, 2025

Very pleased with your they treated me. Did the service and evaluated the problem and fixed it. More

by Alphaelectricservicesf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Sellick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 04, 2025

Yankiel quoted me a total price in person for an oil change the day before in person after looking up my vin and made an appointment the next morning. After service the total before for taxes was not 21 More

by ren274u
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Aug 06, 2025 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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