3,434 Reviews of Wayne Akers Ford - Service Center
The staff is very polite, Steve the advisor updated me n the progress of repairs the progress of repairs More
Purchased my 2001 Lightning here. Ben Buchanon has been my service advisor since then. Excellent to work with . Ben Buchanon has been my service advisor since then. Excellent to work with . More
Steve was helpful, as always. My oil change and tire rotation was done quickly and well so that I could get my car back and get on with my day. My oil change and tire rotation was done quickly and well so that I could get my car back and get on with my day. More
Returned car incomplete with engine seal open, missing engine cover which required it be towed. After I got back the second time even though I paid for works tires were low, washer fluid low, etc. No stic engine cover which required it be towed. After I got back the second time even though I paid for works tires were low, washer fluid low, etc. No sticker. So not sure if they did basic maintenance or not. More
Great people! But I've taken my truck in now 3 times for the same issue which hasn't been resolved. The Transmission 10R80 is absolutely not right, it is sloppy up But I've taken my truck in now 3 times for the same issue which hasn't been resolved. The Transmission 10R80 is absolutely not right, it is sloppy upshifts all day, sometimes sloppy downshifts where it can't decide. And then on the interstate it gives super hard downshifts coming off the interstate and sometimes goes from 10th to 1st. The thing is defective but Wayne Akers continues to dismiss my claims, and now won't respond. I don't understand why they wouldn't want my business. More
Service area need more attention to the costumers they take 20 min to receive my car take 20 min to receive my car More
Ben was AWESOME. He has a calm demeanor and got me in and out quickly. This was the best experience I’ve had with WAF service department since my vehicle purchase in He has a calm demeanor and got me in and out quickly. This was the best experience I’ve had with WAF service department since my vehicle purchase in November of 2024. More
Ben and his crew did such an amazing job as always! Reliable fast service for my car Reliable fast service for my car More