3,458 Reviews of Wayne Akers Ford - Service Center
I can’t say enough good things about this dealership. They are awesome - work is exceptional and their pick up service is appreciated. The folks that pick up the car are super respectful and they take They are awesome - work is exceptional and their pick up service is appreciated. The folks that pick up the car are super respectful and they take a minute to talk to you to make you feel comfortable. Love Wayne Akers Ford! More
Dropped off car. within 1-1/2 hour got a call back stating problem, cost and estimated time of completion. Picked up vehicle before end of day. Excellent servuce within 1-1/2 hour got a call back stating problem, cost and estimated time of completion. Picked up vehicle before end of day. Excellent servuce More
Ben was great to work with to get the problem taken care of in a timely manner. of in a timely manner. More
It was easy to schedule the appointments and they came and picked up the car at the time they said they would be there. They kept me up to date on the progress and let me know went they were going to deli and picked up the car at the time they said they would be there. They kept me up to date on the progress and let me know went they were going to deliver the car back to my address. Very happy with the service and Danielle was fantastic! Thank you More
They were able to take care of all my needs as this was my first service my first service More
Exelente servicio y buenas atenciones se lo recomiendo Bayan y vicitelo y Vera's lo que les digo Bayan y vicitelo y Vera's lo que les digo More
I always get fabulous customer service at Wayne Acers. east to schedule appointments and Steve my service tech is awesome east to schedule appointments and Steve my service tech is awesome More
Been here on 3 occasions for basic service visits aka oil change, tire rotation, etc. Never going back. Never buying from here. Can’t ever set an appointment online. Tried numerous times and it never works. change, tire rotation, etc. Never going back. Never buying from here. Can’t ever set an appointment online. Tried numerous times and it never works. Tried calling but can’t ever reach a live person and set an appointment. I show up in the morning on weekdays for quick lane service. Upon arrival, it feels like I’m interrupting the staff with my visit given I don’t have an appointment. And this most recent visit, I waited 18 minutes to see an advisor which was too busy for me and carried a rude attitude with me. Couldn’t say how long the service would take but eventually stated it’d be 2 hours but wasn’t sure. The advisor came back to recommend a coolant flush on a 2022 F150 with 34,500 miles which seems odd since it’s not listed on Fords schedule maintenance plan. I declined. The service was completed in under 1 hour which was great but everything else was not pleasant. More
Khristian made the process seamless to repair my side view mirror. I’m very happy. view mirror. I’m very happy. More
Extremely pleased with the service! Ben was very prompt in getting the recall fixed on our vehicle. He was very professional and thorough. Ben was very prompt in getting the recall fixed on our vehicle. He was very professional and thorough. More