Jim Doyle

Was working a deal for a used Mazda cx-5. This car has been at the dealership for 92 days. For those of you that don’t know, dealerships pay a floor plan tax to hold vehicles on their lot unt This car has been at the dealership for 92 days. For those of you that don’t know, dealerships pay a floor plan tax to hold vehicles on their lot until sold before they pay the loan back to the bank. This car has literally cost them hundreds of dollars if not thousands to hold for this long. Rule of thumb is 30 days then goes to auction. Anyways, I was interested and asked for them to give me a stronger number on this vehicle that was priced online at $19,882. He then sends me a sheet upping the price to $25,442, then discounting it down and telling me he took $5500 off the price. Which is a lie. It was already discounted to start with. Then they proceed to add in $3900 worth of accessories and junk fees to make up their loss that I never asked for. Then proceeded to tell me this is standard at EVERY DEALERSHIP. Meanwhile, i work for a dealer.. we don’t do that.. and I’ve been given offer sheets from 15 other dealers without these fees. This is bad business practice and a way to scam people that don’t catch it thinking it’s just “taxes”.. it’s not!! Watch yourselves at this dealership people! Especially the sales manager named Derrick Lawrence. I’ve already called and emailed the GM Jim Doyle More

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Do not buy from or get service. They do not perform real safety inspection. i bought a 70k car late at night only to find 2 screws in 1 tire steal belts on 2 tires bad front brakes They do not perform real safety inspection. i bought a 70k car late at night only to find 2 screws in 1 tire steal belts on 2 tires bad front brakes and they did a oil change and did not install the cap right all the oil leaked out on my driveway. they will not pay for any repairs. read there reviews I wish i did. More

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Yovonne, helped out a lot I needed the truck within a week, I got the truck back in less then 3 days best experience at a ford dealership, Would recommend to everybody, I would definitely be coming back! week, I got the truck back in less then 3 days best experience at a ford dealership, Would recommend to everybody, I would definitely be coming back! More

by CAVELLANEDA212 Verified Customer Verified Customer

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Lewis, Mike and Diego took very good care of all of my needs. I would refer them to any of my friends needs. I would refer them to any of my friends More

by Davlum Verified Customer Verified Customer

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Nasty, arrogant. unprofessional service adiver can't get a live person on the phone can't can't a honest answer on what they work on my vehicle always say can't dupli unprofessional service adiver can't get a live person on the phone can't can't a honest answer on what they work on my vehicle always say can't duplicate the issue we complain about until you bring video to prove it i will never buy or bring my vehicle back there More

by ICHARDPBORRELLO Verified Customer Verified Customer

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They don't care about customer service. Even management treats customers poorly. Don't waste your time or money. Even management treats customers poorly. Don't waste your time or money. More

by ojosbonitos1 Verified Customer Verified Customer

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Great experience and Russ and the whole team was excellent!! I couldn’t be more happier excellent!! I couldn’t be more happier More

by Israel Deoliveira Jr Verified Customer Verified Customer

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All team members treated me very well and looked after every concern And got me in and out very fast every concern And got me in and out very fast More

by chris.prestia Verified Customer Verified Customer

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Thank you guys for everything you guys was so nice to me I will come back for my next purchase I will come back for my next purchase More

by ghofrannajeeb Verified Customer Verified Customer

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The staff is very polite, Steve the advisor updated me n the progress of repairs the progress of repairs More

by rizbajwa22 Verified Customer Verified Customer

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