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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,510 Reviews

3,510 Reviews of Wayne Akers Ford - Service Center

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May 22, 2024

Good tech knowledgeable, good costumer service, efficient and great experience overall, the service was great. More

by nerudapall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 21, 2024

Technicians were great, our service advisor Steve, not so much - poor communication and follow-up on our warranty repair. Emails and phone calls were ignored. Had to contact service manager Lenny to get an More

by Graysmail1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve sellick
May 23, 2024 -

Wayne Akers Ford responded

"Graysmail1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 21, 2024

Really great help from the service department Khristian is a great help with the entire process. More

by handybrews77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Simon
May 23, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 21, 2024

Fantastic service from the minute I pulled in! Giovanni my service advisor is fantastic. Clean waiting area, very friendly staff. More

by CATHERLEY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 21, 2024

Easy to get an appointment and service took the amount of time that was quoted. More

by ZEUSGOD56112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 21, 2024

Made appointment to get recalls done. But they didn’t have parts to complete the service. Why waste everyone time? Now I have an additional day I can’t work. This cost me and my company a More

by Ltm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Willoughby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

"Ltm" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 20, 2024

It took three trips to get one thing fixed. My AC was not working and still isn’t working the external fan stays on all the time not good not happy. More

by Jeff.jackman2010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
May 23, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

May 19, 2024

Professional and timely would recommend to others! !! Everything that was explained was performed on time and without confusion.! More

by PHILIPABARONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2024

The service advisor and team were great. Everything was explained to me and they even made time to look at a warranty repair. I’m still waiting for the part to get in. Thank you. More

by Kj5514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy,
May 23, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 19, 2024

Eric is great. He is my go to guy at Wayne Akers. He got me in quickly and my tires were rotated in an hour. I enjoyed a good cup of coffee in their bright clean More

by danbarnettphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
May 23, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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