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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,509 Reviews

3,509 Reviews of Wayne Akers Ford - Service Center

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May 18, 2024

It was the worst experience I ever had I paid over $2500 and my truck still was not fixed More

by jerrydplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Chiriguaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pascual Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Berbes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves, Erik Hoffman
May 23, 2024 -

Wayne Akers Ford responded

"Jerrydplumbing" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

Great place, cool people super helpful. Service drive is cool looking. Feels a bit confusing in its design but looks 10/10 More

by AWETTEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 17, 2024

Excellent at customer service and quality of work performance on vehicle. Service writer Ben Buchanan not only treats a customer with the utmost respect his demeanor allows you to relax and feel conf More

by FALLETTAMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 17, 2024

Service work was great, follow up progress was not so great. After the initial follow up call 9 days later. I had to call to get an update. My service writer never answers a call. Always a txt reply la More

by ckyates1751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

May 17, 2024

Easy to book appointement, service on time, explanations received for the repair, courteous approach votre on the Phone and in person More

by mireille.laliberte17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 16, 2024

I needed To schedule an oil change I Have an unpredictable schedule, but I had some free time so I called Wayne acres service and they were able to book me immediately at 2 o’clock in the aftern More

by WINDOWSHADEPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2024

Service advisors know nothing about repairs or actual scope of work and can over bill for the commission. More

by erichwotipka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Wayne Akers Ford responded

"Erichwotipka" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 15, 2024

Great service by Giovanni. Would definitely come back to Aker ‘s Ford again. Thanks afain More

by jaz6798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 15, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 14, 2024

Always received great service and staff is very professional and courteous. Would recommend them to friends and family. More

by MSVIRGO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
May 14, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2024

Ben was so efficient and informative along the way. He is always so helpful and thorough. More

by NORTHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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