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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,506 Reviews

3,506 Reviews of Wayne Akers Ford - Service Center

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May 04, 2024

I’ve purchased many vehicles at other dealerships but Wayne Akers Ford has been by far the best experience I’ve had. The manager Diego and his team made my buying experience easy, hassle free and the bes More

by DOUGSDOCKSIDE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 04, 2024

Such great customer service! Very helpful and informative! Happy to help at all times. Enjoyed all aspects of the service! More

by MODRESSAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2024

Requested by online system that dealer check my front end as I experienced what I think is a loose front end and look at whether or not oil change required as previous service could not reset reminder. Deal More

by kpfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Wayne Akers Ford responded

"Kpfriedman" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2024

They made a good job, I will recommend to my friends , they’re friendly and sincerely More

by gue5227j@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 08, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 03, 2024

This is my go to dealership. Every time I go in with certain concerns they always help me out. Khristian Ramirez is very kind and Is great at explaining things of why or how the More

by NOMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 03, 2024

Very helpful even without an appointment. I would service my ca at Wayne Acres again soon. More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
May 03, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2024

The staff and manager were very professional, and it was a speedy process all the way through Will definitely be back to purchase another vehicle More

by TAYLORELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

Lousy service,will not come back to this dealership,not accurate with what they communicate More

by DONNIE.CL953
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Wayne Akers Ford responded

"DONNIE.CL953" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2024

Excellent service with a professional staff. A great process for getting cars through their service department in a timely fashion. More

by pfreiberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
May 03, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 02, 2024

Lenny the manager was a godsend. We got there a few minutes after 5. Desk blew us off. Brakes were burnt out. Lenny took us in and got us a rental so we could leave car to be repaire More

by Mary.f.brahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
May 03, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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