Wayne Akers Ford - Service Center

Did the job in a timely fashion as expected and advertised. I would come back again some time! advertised. I would come back again some time! More

I am a new customer and was able to get an early appointment in an emergency. Eric was competent, professional and funny & the cashier (who made the appointment Saturday) was sympathetic. Eric appointment in an emergency. Eric was competent, professional and funny & the cashier (who made the appointment Saturday) was sympathetic. Eric also knew my car, the 10 year old CMax SEL hybrid with which even other Ford dealers have been unfamiliar. I am proud of my union-made hybrid. When it reaches the end of its life I would consider getting my next car at Wayne Akers because of the super service. Eric listened to my problem, asked relevant questions (“was this diagnosed”), did some quick research & moved me to the front of the line. He provided clear explanation (why dealer doesn’t usually install customer-provided parts), but understood my dilemma, and my need to get to Massachusetts and my 89 year old mom. The job was finished per the estimate, while I waited. Eric was interested —and interesting —about the unusual problem, a broken linkage to the driver side wiper motor. (Broken in a high wind). The part was on back order with no delivery expected and I had to call all over the country to find a part my brother picked up in person and shipped from NY state. Eric was enthusiastic at the end of the job, and apologized for being a little grumpy in the early am- that’s when he explained customer parts are often a nightmare. I so appreciated Eric getting me on the road. -Suzanne (Lake Worth & Cape Cod) More

Good service. But I returned to the dealership because the technician forgot to release the oil life %. But I returned to the dealership because the technician forgot to release the oil life %. More

Very good customer service. Make people feel very welcome once there. Enjoy going there. Good Make people feel very welcome once there. Enjoy going there. Good More

Honestly the best guy there! He very helpful, understanding and patient always keeping me updated. Provided excellent service! He addressed my concerns promptly and ensured my ve He very helpful, understanding and patient always keeping me updated. Provided excellent service! He addressed my concerns promptly and ensured my vehicle was back on the road in no time. Highly recommend! More

I get a ton of oil changes there. . always prompt great service .and they always keep me updated on any services i might need..Kristian is the best . always prompt great service .and they always keep me updated on any services i might need..Kristian is the best More

Kristian is very knowledgeable, great customer service and highly recommended specially for the customers that does not speak English and highly recommended specially for the customers that does not speak English More

Great work and professional service. Will keep coming back, work is done right the first time. Will keep coming back, work is done right the first time. More

Dennis was great and accommodating as well . Dealership has always been great,Overall a great experience ! Dealership has always been great,Overall a great experience ! More

It is a pleasure to work with Ben. He is pleasant, professional and trusted. His customer service is above and beyond. He is pleasant, professional and trusted. His customer service is above and beyond. More