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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,519 Reviews

3,519 Reviews of Wayne Akers Ford - Service Center

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March 22, 2024

Erik Hoffnan is the best I've had. I always go to Erik Hoffman Just wonderful More

by Tonycamera11
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Mar 22, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 22, 2024

Horrible in every way Had to personally go there to find out what was wrong with my car. For $250 they had to check twice only to be told, it's the transmission with no further details You are better More

by POPGOESTHEWHIZZLE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves, Erik Hoffman
Mar 22, 2024 -

Wayne Akers Ford responded

"POPGOESTHEWHIZZLE123" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 22, 2024

Very professional and quick very understanding too He accommodated my needs to the fullest extent More

by RHOMILAZZO4
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 26, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 22, 2024

I was taken care of from the first call. Was taken care of as soon as I arrived. I was there for longer than expected due to an unforeseen problem with the alignment machine. This is underst More

by CROME1
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Mar 26, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 21, 2024

Service advisor Yovonne was great! Thankfully, he provided his cell phone number because no one answered when I called the main service center phone line. I called several times and ju More

by A_MASON_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

March 21, 2024

From the first call with Eric till I drove away I experienced nothing but great service. Everything as agreed and it has always been this way and continues to be what you would hope for when spending More

by CROME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 21, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 21, 2024

The service from Mr Yovonne is excellent I will recommend him for future works Vey responsable More

by Eddy.marte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2024

Khristian was very nice and Efficient, Danielle was very good on the rental...but a little Too expensive for a sensor replacement. But I have not dealt with dealerships much. Will drive it and see if worth More

by Brettdecker1
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
March 21, 2024

Khristian is absolutely the BEST! He cares about his customers and treats everyone with kindness and respect! More

by Rabbishore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles is great too!!
Mar 21, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 20, 2024

Took my vehicle in earlier than my scheduled appt and provided the required service faster than expected & kept me informed the entire time. More

by Ehmaass
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 20, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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