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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,535 Reviews

3,535 Reviews of Wayne Akers Ford - Service Center

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February 08, 2024

It appeared as if my concerns about my vehicle were not of any concern to the service professional. More

by JOHNETTEJOHNSON
Recommend Dealer
No
Employees Worked With
Ben Buchanan
Feb 08, 2024 -

Wayne Akers Ford responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 08, 2024

I tried to talk with someone I left a message at least 3 times and no one called me back More

by KRISHAULOTTE
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
February 07, 2024

Apart from Khristian, terrible ! !! Issue has not been resolved despite bringing the truck back More

by Ron@controldevicesinc.com
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 07, 2024 -

Wayne Akers Ford responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 07, 2024

Ben allways takes very good care of me he is a very nice man and always gets me in and out very timely More

by DALE210
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 08, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 07, 2024

Very communicative! Very efficient! I had a very pleasant experience! Eric was excellent. Your whole staff was excellent. I'm in Philadelphia and they took care of it wh More

by RISENSHINEMC
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Feb 07, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 07, 2024

Wayne Akers Ford has always been there for me whenever I had a problem with my cars. They were always able to work above and beyond expectations. I purchased my car at a Ford dealership in Delray. However, More

by JM
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 07, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 06, 2024

Easy to get to from Delray. Someone from your dealership came out to my house to do a recall. How fabulous is that! Greico sucks. They list my business. Everyone at Wayne Akers More

by Madeline
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 07, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 06, 2024

The service at Wayne Akers was outstanding. Cristian did a fantastic job. keep up the great work More

by ART1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves, Erik Hoffman
Feb 06, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 06, 2024

To be totally honest, will I purchase another vehicle from them? No! I purchased a 2021 transit brand new, they sweetened me into getting a service warranty that was 5k more on top of the vehicle price! More

by ZACKFE123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Toussanit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves, Erik Hoffman
Feb 06, 2024 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 06, 2024

Fast response professional knowledgeable and helpful Kept me informed of the work being done. Polite More

by Pamela.crill
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Feb 07, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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