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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,713 Reviews

3,713 Reviews of Wayne Akers Ford - Service Center

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October 06, 2023

Had to bring my car in on 3 separate appointments to address the same issue because all the parts were not ordered the first time I brought it in. Was impossible to get in touch with a rep or service ma More

by JFMYLOTT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Oct 06, 2023 -

Wayne Akers Ford responded

"JFMYLOTT3" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 04, 2023

Great job at this Ford dealer. Great service there. Great customer service when I went there More

by Jean
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman, Joshua Nieves
Oct 04, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 04, 2023

The experience was great with Yankiel, very profesional and fast response, he took care of all the little details in my car, I am very happy with his service .. More

by GOSNIER
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Oct 05, 2023 -

Wayne Akers Ford responded

Great to have you back with us again!

October 03, 2023

Ben in service department is a true professional you should be proud to have him on your team More

by JOHNSANDRA317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 03, 2023

They made fixing my recall easy and convenient They made fixing my recall a simple process. They made it very easy and convenient for me since they arrange picking up and dropping off my truck More

by MATTBOWER121
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
Oct 03, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 03, 2023

The people at wayne akers ford are super knowledgeable and very quick to help with anything they can More

by MHEASTON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Heaston
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Berbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Chiriguaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Oct 03, 2023 -

Wayne Akers Ford responded

Great to have you back with us again!

October 03, 2023

Next time when when I bring my truck for service make they're doing what the computer tells them to do More

by rheji9325339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Oct 04, 2023 -

rheji9325339 responded

I meant when they diagnosed my truck, they need to pay attention to the results of the diagnosis in order for them to do it right, next time I don't have to buy parts twice for the same problem. Thank you very much for your service.

October 02, 2023

They’re okay, could be more welcoming and nicer. the gentleman in the front that greets you when you pull up is always very nice. More

by EDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

October 01, 2023

They were prompt to fix the problem with my Ford Fusion as well S the recall issues. More

by JONESCRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 01, 2023

Excellent service they had me in and out with the hour, made my visit very pleasant. More

by DMORIN0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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