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Wayne Akers Ford - Service Center

Lake Worth, FL

4.5
3,440 Reviews

3,440 Reviews of Wayne Akers Ford - Service Center

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March 09, 2023

I like how efficient and quick they were on getting me in and out. The service technician was very helpful and knowledgeable with my truck. I have a GMC Sierra truck and I was needing an oil change. I usuall More

by Putzandme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 09, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 07, 2023

Ben Buchanan took great care of me. No hassle and in and out for what I needed quickly. More

by GRPISC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joesph Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2023

This location is just awesome. Me and my husband had purchased a vehicle and took it to the location at Al Packers Ford on military and Okeechobee. It was a terrible customer servi More

by mbeato777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2023

TIRES were supposed to have been rotated and were not. Though report sheet claimed that they were. More

by PSILVIA1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 05, 2023

Quick and friendly service and As always they give me the full information that I need to make a decision More

by Samantha R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 06, 2023 -

Wayne Akers Ford responded

Great to see you back!

March 04, 2023

Everyone is pleasant, helpful, and worked with a sense of urgency. The service was fast also. More

by MM5277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana and the shuttle driver
Mar 06, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 03, 2023

Thank you Eric and the service center you guys did a great job and I’m back to work thanks to your help! More

by JBaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 06, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 03, 2023

Treated me right and service was done well. Service advisor did a great job helping me and answering all my questions. More

by MANTRAY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlene Pool
Mar 03, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 02, 2023

I could not get appointment at Ford in delray I had to leave car for four days. They gave me round around. I called you and got in for recall by Ford the following day. Erick was great. Will be having More

by Gloriaesposito2039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Mar 03, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2023

Kristian the best customer service dude! On point .ok all around service . Got out of there More

by CARLOSCANO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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