Wayne Akers Ford - Service Center

We live in an epoch when excellent customer service is non-existent, especially in car dealership service centers. Selena has an uncanny way of making one forget about the hundreds or even thousands of d non-existent, especially in car dealership service centers. Selena has an uncanny way of making one forget about the hundreds or even thousands of dollars spent on service because she first greets you with a genuine, warm smile, then she'll have a kind word or two. Erik gives service writers a good name. Erik and Carlene took great care to provide me with multiple loaner vehicles when a part for my vehicle was on backorder for nearly 8 months. When you need service on your Ford Vehicle, please go to Wayne Akers Ford, ask for Selena, Erik and Carlene, then you'll be just like me, striving to find adequate words to write a review that does them justice. More

Fast service. No issues to speak if at all. Eric was easy to work with and communicative No issues to speak if at all. Eric was easy to work with and communicative More

Poor service lack of customer service! The customer is never right! Sell a car is the only objective! They care less if u ever purchase another vehicle! The customer is never right! Sell a car is the only objective! They care less if u ever purchase another vehicle! More

The work was done by the time even 15 minutes early and Keana was very pleasant Keana was very pleasant More

Great service my service advisor was fantastic would recommend him to anybody. Very responsive and very dependable with the proper information. recommend him to anybody. Very responsive and very dependable with the proper information. More

Doing business with Wayne Akers was one of the best experiences I have ever had. experiences I have ever had. More

Erik was super helpful at service. My vehicle was done quickly and when I had a recall on a part he sent someone to get my car had the recall done and it was delivered safely home to m My vehicle was done quickly and when I had a recall on a part he sent someone to get my car had the recall done and it was delivered safely home to me. Excellent customer service! More

Wayne Akers staff were very friendly, professional, and efficient. They got me in same day I called. They kept me informed of the issue with my truck and the process to fix it. They over all did a great jo efficient. They got me in same day I called. They kept me informed of the issue with my truck and the process to fix it. They over all did a great job. More

Our customer service representative was very professional and courteous, excellent service. If I had a business I would hire him immediately. and courteous, excellent service. If I had a business I would hire him immediately. More

Professional and courteous. Work was completed faster than expected.The service department did a nice job. Work was completed faster than expected.The service department did a nice job. More