Wayne Akers Ford - Service Center

I had my vehicle brought in to see why my display screen occasionally goes off and on. I was told it was the APIM. Since I had it checked out there it is going off and on constantly. Before it was good for occasionally goes off and on. I was told it was the APIM. Since I had it checked out there it is going off and on constantly. Before it was good for a day and a problem the next day. Now it doesn’t stay on at all. More

Service was fast, efficient and affordable. The staff is friendly. Always a pleasure to take the truck there. The staff is friendly. Always a pleasure to take the truck there. More

I am very happy with the repair of my car at this dealership. The staff was friendly and knowledgeable, and the job was done quickly. dealership. The staff was friendly and knowledgeable, and the job was done quickly. More

If if I could rate the service a 10 I would. Totally awesome experience. Yovonne handel the car repair and the warranty very efficiently. Definitely my go to place for any major car repairs Totally awesome experience. Yovonne handel the car repair and the warranty very efficiently. Definitely my go to place for any major car repairs More

ABSOLUTELY DO NOT take your car here for service or diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggre diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggressive, unprofessional, and outright disrespectful. As a woman who has been a victim of assault by a man, I felt completely unsafe when Christian berated me in the office, raising his voice and showing aggressive behavior. Instead of addressing my concerns or performing the requested brake fluid and sensor change, they attempted to upsell me on unnecessary repairs, initially quoting an outrageous price that made it sound like my car was totaled. After I refused, the price mysteriously dropped by thousands of dollars. Despite keeping my car for five days, they ultimately performed no service at all and ignored my original request. When I tried to discuss my concerns, Christian dismissed me entirely, making it clear that he had no interest in customer service or transparency. Worse, the service manager defended this behavior rather than addressing it. Even office staff admitted this was a common issue, which tells me this is not a one-time incident—it’s how they do business. This establishment enables aggressive and predatory behavior toward customers, and I would never recommend this place to anyone. If you care about fair pricing, honesty, and professionalism, stay far away from this service department. More

Friendly, honest, outstanding service. answered all my questions and provided excellent service. Strongly recommend her and Wayne Akers to everyone. answered all my questions and provided excellent service. Strongly recommend her and Wayne Akers to everyone. More

I have purchased several trucks from this dealership. They have been very easy to deal with and provide great service after the sale. They have been very easy to deal with and provide great service after the sale. More

The dealership is top notch! Kristian Ramirez is on top of his game. There was a little discrepancy about the warranty work at first but that was soon resolved. I was treated Kristian Ramirez is on top of his game. There was a little discrepancy about the warranty work at first but that was soon resolved. I was treated respectfully by everyone including Remote Experience Specialist Danielle McDiarmid. Thank you all for your services! More

I took my Bronco Sport in for my 30,000 mile check up. I was able to have my service rep Geo call me back to schedule this. Geo greeted me with a smile and asked about any concerns. I was in and out in ab I was able to have my service rep Geo call me back to schedule this. Geo greeted me with a smile and asked about any concerns. I was in and out in about one hour. They washed my Bronco for me. I have always received great customer service here and would highly recommend them. More

Great service Team, they are always prompt and always very courteous. I would highly recommend them. very courteous. I would highly recommend them. More