Wayne Akers Ford - Service Center

Service agent Kiana was very helpful and courteous. She’s an excellent employee. she was very courteous and helpful, and I appreciated her assistance She’s an excellent employee. she was very courteous and helpful, and I appreciated her assistance More

After more than a month waiting for the parts made me go 3 times. After going three times the issues wasent solve. First time told me they order the wrong parts. Second time told me they need to order other 3 times. After going three times the issues wasent solve. First time told me they order the wrong parts. Second time told me they need to order other replacement part. Third time only change one broken part but not repair o replaced the scratched window. There’s no communication between the areas. For me going three times made me change my job schedule and costs afforded by myself. They don’t have loaner or any shuttle home. I live 40 minutes from the dealer. I’m not happy with Wayne Akers. It’s sad to feel that way but it is what it is More

Advisors professional, clean dealership. only concern, no one there to greet and direct you on arrival. only concern, no one there to greet and direct you on arrival. More

My ford edge is 2010, so now 15 years old. I needed to replace the gasket on the spoiler and was told it was no longer stocked due to age of car. Said there was none in stock anywhere( I gue I needed to replace the gasket on the spoiler and was told it was no longer stocked due to age of car. Said there was none in stock anywhere( I guess nationwide?) and didn’t offer go outside of Ford to try to find one. I felt he didn’t want to be bothered and I felt this was poor service. Then he said I could try eBay motors but didn’t tell me the name of the part or a number. I’m not happy. I had come in for The Works and to ask about the part I needed. More

Great service advisor, keeps us updated on our trucks progress. Would recommend to others. Thanks progress. Would recommend to others. Thanks More

Great job Great dealership Great tecnitions thank you. I bought FIRST car from Wayne Akers in 2007. I bought FIRST car from Wayne Akers in 2007. More

Excellent service as always and the wait wasn’t as long as I thought so as always I’m completely satisfied with everything. Thank You so Much!!!! as I thought so as always I’m completely satisfied with everything. Thank You so Much!!!! More

Advisors professional, clean dealership. only concern, no one there to greet and direct you on arrival. only concern, no one there to greet and direct you on arrival. More

Danielle and her team consistently provide phenomally good customer service. Extreme professionals from Roland picking up the vehicle to the tech working on the car. Remarkable. good customer service. Extreme professionals from Roland picking up the vehicle to the tech working on the car. Remarkable. More

Thank you for my service Steve did a great job getting your technicien to do my Recalls on my 2015 Lincoln with 30.000 miles. Thank you again nice dealership I did buy a car there in 2007 and had g your technicien to do my Recalls on my 2015 Lincoln with 30.000 miles. Thank you again nice dealership I did buy a car there in 2007 and had good luck with it. More