Wayne Akers Ford - Service Center

Good No Good good good good good good good good good good good good good good good good More

I was early for my appointment, they took me anyway. The work that had be done didn't take too long The work that had be done didn't take too long More

Service Rep was excellent and service was adequate will service vehicle at Wayne Akers again service vehicle at Wayne Akers again More

I was hearing a knocking in front right side of my Explorer and Khristian and his manager figured out it was a strut that was still under warranty. I really appreciated they persisted until it was fix Explorer and Khristian and his manager figured out it was a strut that was still under warranty. I really appreciated they persisted until it was fixed. More

Great service You should not put a requirement on how many words I have to many words I have to More

Phone operators were very nice and my service manager Steve listened to my issues with my truck Steve listened to my issues with my truck More

Great service with Yovonne, he was great and helped me with my car like he always does to resolve the issues. Thank you and have a great night. with my car like he always does to resolve the issues. Thank you and have a great night. More

Other than David Lala and Lenny, the one word I would have is INEPT. Sent email to Jim Boyle, no response. Spoke to Lenny to voice my opinion have is INEPT. Sent email to Jim Boyle, no response. Spoke to Lenny to voice my opinion More

Very pleasant to deal with and extremely responsive. It’s a service that you should not pass on. Couldn’t be any more convenient. It’s a service that you should not pass on. Couldn’t be any more convenient. More

Customer care folks are friendly and helpful. Dealership Policies like charging for diagnostic seems shortsighted. Offering higher tier of service would go a long way. The labor rates also seem t Dealership Policies like charging for diagnostic seems shortsighted. Offering higher tier of service would go a long way. The labor rates also seem too high. Toyota and other brands do a better job of not making the client feel price gouged. More