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Wayne Akers Ford - Service Center

Lake Worth, FL

4.5
3,697 Reviews

3,697 Reviews of Wayne Akers Ford - Service Center

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May 17, 2022

Wayne Akers collision center was amazing! They were very friendly and professional. My car looks great! More

by Baileesmom915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Grosso
May 17, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 16, 2022

Took care of everything pretty quick. Nice & polite. Let me know when everything was completed More

by JOSH@SENCORETOOLS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2022

I feel comfortable leaving my car with Wayne Akers. I feel I can trust them. More

by Laurenabbywh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Jim Domino, Faith Vanhof, Alex Hobgood
May 16, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 16, 2022

Ben was friendly and professional he offered shuttle service as I had additional recall service on my 2020 F- 150 👍 More

by REUAB55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2022

Although it took a long time for parts because of supply chain the work was done completely and seems to be running fine(although I don’t want to put a hex on work). Now for my service tech adviser Ben…he k More

by RSJSALEEBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gideon, Jim Domino
May 16, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2022

Needed emergency repair to my power steering and were able to get me in. I prefer to take my F-150 to Ford for service and have had an EXTREMELY tough time finding somewhere that wants me to be a repeat More

by 33tds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
May 13, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 13, 2022

Still haven't got any word on when my recall will be performed after second attempt to schedule it. I haven't gotten any follow-up and the chat keeps getting cut off. One star due to lack of communicati More

by djperoni
Recommend Dealer
No
Employees Worked With
Chat agent
May 13, 2022 -

Wayne Akers Ford responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 12, 2022

It’s my second computer so that is frustrating but could not asked for more from Jim in service. Appreciated him very much More

by TGROGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
May 13, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2022

The customer service received was great. My service was completed in a timely manner and I appreciated that. More

by jyharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 11, 2022

As per usual, my main service man, Ben Buchanan, did not disappoint. I pulled in for advice on my tires and he confirmed that I was due for a new set. He ordered my new tires and they were installed promptl More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 12, 2022 -

JoAnn responded

For more than 25 years Wayne Akers has been the dealership I know I can count on for sales, and more importantly, service.

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