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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,506 Reviews

3,506 Reviews of Wayne Akers Ford - Service Center

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February 21, 2025

Geo provided great experience and knowledge to remedy the issue with my truck. Would recommend him highly More

by gfinn68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I like it here very much. The staff here are very enthusiastic and great! I like it here very much. More

by TENGCHAO19676688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
February 20, 2025

Very nice, I love everything about it. ,I was here, had my oil changed, received warm service from the service personnel. More

by TENGCHAO19676688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
February 19, 2025

He was a great understanding help , my car was serviced fast it’s always a pleasure with Khristan. More

by JAMYADESHIELDSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Told me nothing is wrong with the brakes I was concerned about regarding the high pitch sound as I turned the wheel backing up .. Tyler in customer service told me it's like that with many of the newer cars More

by Bettyuveges95
Recommend Dealer
Yes
Employees Worked With
Ben .. very friendly and informative
Feb 19, 2025 -

Bettyuveges95 responded

Only drove it home yesterday from the dealership. Ben, the rep that checked me in & back out was very friendly. Tyler , customer service rep, called me today to see if I was satisfied with wayne Akers ford’s service. Both Ben and Tyler were informative and friendly. If I have any trouble with my car, I will contact Tyler.

February 18, 2025

Customer service needs improvement. Shuttle ride customer transportation during service needs to be resumed. Technician communication needs improvement. Eric Hoffman was great. More

by Tonycamera11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
February 18, 2025

I have been going to this dealership for decades. Ben Buchanan was very professional and helpful. More

by VIVIANATOCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I bought my car at Wayne Akers, and currently will drive 4 hours accross the state to continue to have my car serviced. Awesome customer service! More

by n.n.berbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Berbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I wasn’t very happy that I needed to call Ford myself to clarify the instructions of the service bulletin. All worked in the end. More

by Pdolan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
February 18, 2025

YOVANNE ALWAYS GIVES EXCELLLENT CUSTOMER SERVICE. ALWAYS ANSWERS ANY QUESTION I MIGHT HAVE ABOUT THE VEHCILE WHEN IN THERE FOR SERVICE. More

by 280969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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