Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,506 Reviews of Wayne Akers Ford - Service Center
Sort by
Verified Customer
January 15, 2025
Gabriel and Steve were absolutely amazing to work with. Very personable and want what’s best for the customer! Thank you so much! Very personable and want what’s best for the customer! Thank you so much! More
by BRANECKYA
January 13, 2025
Very friendly courtesy caring explained everything detail keep him smile will like for him to be my service man again. keep him smile will like for him to be my service man again. More
by Church
Employees Worked With
January 13, 2025
Fair dealership been doing business with them for 20 plus years been some changes through the years but still good years been some changes through the years but still good More
by JRERRICKSON1
January 13, 2025
In December 2019, Ford released TSB 19-2365, attributing excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this s excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this significant problem when I purchased my 2020 F150 Lariat 5.0 L and noticed after driving it for a few miles that the engine was low on oil with no visible oil leak, and a sudden engine rattling noise. I have decided to go on The Wayne Akers' Website and read some of the reviews as well as some of the comments posted about this issue on different forums such as Ford F150 Forum, Ford-Truck.com, Just-Answer, Reddit/F150, etc. Looking for the right advice is when I decided to walk into Wayne Akers Ford Dealer in Lake Worth, Florida and talked to one of the service advisor Yovonne Felix who excel beyond my expectations explaining me in a very professional manner the steps like reprogramming the PCM system, Inspecting the engine for oil leaks and replacing the engine oil and filter, replacing the oil level indicator if necessary (longer dipstick) an oil level monitoring every 1000 miles, and potentially getting a software updated from Ford to adjust engine parameter. This is my second positive review I have made in response to my interaction with some of the staff members of Wayne Akers Ford Dealer, but Yovonne Felix has exceeded the customer's needs with a combination of technical, communication, and customer service skill. More
by pedrolrojas23
Employees Worked With
January 12, 2025
Dealership is very clean and the staff is friendly and professional. Waiting area is very clean and the restrooms as well professional. Waiting area is very clean and the restrooms as well More
by SHELLMSOUTH
Employees Worked With
January 11, 2025
The service team try’s very hard to please, ford warranty or extended warranty sucks. They tell you that you will be remberised but only pay partial! Not right!!! or extended warranty sucks. They tell you that you will be remberised but only pay partial! Not right!!! More
by MY Girls RDX
Employees Worked With
January 11, 2025
Great personal service. Nick and Willy are assets to the team. Danielle is excellent with communication and honesty. Phenomenal experience. Nick and Willy are assets to the team. Danielle is excellent with communication and honesty. Phenomenal experience. More
by Melmatters2
January 11, 2025
I’ve been there a few times trying to figure out why my new truck tires are not wearing correctly and they cannot figure it out. Makes no sense. This is the dealer I bought it from. new truck tires are not wearing correctly and they cannot figure it out. Makes no sense. This is the dealer I bought it from. More
by CURT14
Employees Worked With
January 10, 2025
Great customer service throughout. Easy to get the appointment without having to wait several days. Warranty repair in under 1/2 hour. Barely had time to finish my coffee. Easy to get the appointment without having to wait several days. Warranty repair in under 1/2 hour. Barely had time to finish my coffee. More
by SCOTT.RIDDLE
Employees Worked With
