Wayne Akers Ford - Service Center

Christian has a service advisor is absolutely amazing. He never fails every time I call I’m in within a day or so and all I do is wait on a text message from him to pick up my car and everything is great. He never fails every time I call I’m in within a day or so and all I do is wait on a text message from him to pick up my car and everything is great. More

The person who was helping me didn't have customer service etiquette it was a horrible experience. service etiquette it was a horrible experience. More

I was early for my appointment, they took me anyway. The work that had be done didn't take too long The work that had be done didn't take too long More

Service Rep was excellent and service was adequate will service vehicle at Wayne Akers again service vehicle at Wayne Akers again More

I was hearing a knocking in front right side of my Explorer and Khristian and his manager figured out it was a strut that was still under warranty. I really appreciated they persisted until it was fix Explorer and Khristian and his manager figured out it was a strut that was still under warranty. I really appreciated they persisted until it was fixed. More

Great service You should not put a requirement on how many words I have to many words I have to More

Phone operators were very nice and my service manager Steve listened to my issues with my truck Steve listened to my issues with my truck More

Great service with Yovonne, he was great and helped me with my car like he always does to resolve the issues. Thank you and have a great night. with my car like he always does to resolve the issues. Thank you and have a great night. More

Other than David Lala and Lenny, the one word I would have is INEPT. Sent email to Jim Boyle, no response. Spoke to Lenny to voice my opinion have is INEPT. Sent email to Jim Boyle, no response. Spoke to Lenny to voice my opinion More

Very pleasant to deal with and extremely responsive. It’s a service that you should not pass on. Couldn’t be any more convenient. It’s a service that you should not pass on. Couldn’t be any more convenient. More